What are the responsibilities and job description for the Business Travel Consultant position at Vista?
Vista’s team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years . The VistaJet Travel teams make business travel arrangements for all crew and employees.
Responsibilities
Your responsibilities will include, but not limited to:
Responsibilities
Your responsibilities will include, but not limited to:
- Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
- Booking travel for sales and executive teams as required.
- Booking travel for crew training as directed by Training Department.
- Managing travel for pursers as required.
- Securing and manage block-inventory of hotel rooms.
- Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations.
- Coordinating with the Scheduling team during severe weather.
- Assisting Scheduling and Training departments on crew transition and non-transition days.
- Interfacing with Vista’s Finance department on hotel/air/ground transport contracts.
- Assist booking company events and meetings.
- Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
- Collaborate with other consultants to improve customer service.
- Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.
- Travel Agency or Aviation experience preferred.
- Experience using SABRE or any other GDS such as: Amadeus, Apollo, Smart point, or World span preferred.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong analytical ability.
- Ability to work independently and under pressure.
- Strong organizational skills.
- Detail oriented while upholding a high level of accuracy.
- Self-starter who thrives in a dynamic, fast-paced environment.
- Excellent verbal and written communication.
- Ability to multi-task and work in a team.
- Proficient with PC and Microsoft Office (including Word and Excel).
- Strong computer skills.