What are the responsibilities and job description for the Onboarding Specialist - CDL Drivers position at Vista Trans?
About the Role
We are looking for a highly organized, detail‑driven Onboarding Specialist with strong experience in the trucking industry. This person will be responsible for onboarding new drivers, ensuring they understand company expectations, safety standards, and operational procedures.
We are specifically seeking someone who understands trucking, can communicate effectively with drivers, and can manage a fast‑moving onboarding process with accuracy and professionalism.
Key Responsibilities
- Lead in‑person driver orientation sessions
- Complete all onboarding steps, including document collection, verification, and system entry
- Communicate clearly with drivers about expectations, policies, and procedures
- Coordinate with safety, dispatch, and fleet teams to ensure smooth onboarding
- Maintain accurate records and ensure compliance with company and DOT requirements
- Provide welcoming, supportive experience for new drivers
- Identify missing information and follow up proactively
- Assist with safety‑related tasks as needed
Qualifications
- Experience in the trucking industry is required (safety, fleet, dispatch, or driver onboarding experience preferred)
- Strong communication and people skills—comfortable speaking with drivers from diverse backgrounds
- Highly organized with excellent attention to detail
- Ability to manage multiple onboarding files at once
- Working knowledge of DOT requirements is a plus
- Comfortable working in a fast‑paced, in‑office environment
What We’re Looking For
- A people‑person who builds rapport easily
- Someone who can explain processes clearly and confidently
- A detail‑oriented professional who doesn’t miss steps
- A team player who understands the realities of trucking and driver operations
Vista Trans Holding is an Equal Employment Opportunity (EEO) employer. We are committed to creating a workplace where all individuals are treated with fairness, dignity, and respect. Employment decisions at Vista Trans Holding are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws. We encourage applicants from all backgrounds to apply and join our team.
Vista Trans Holding may use artificial intelligence (AI) and automated tools to support certain stages of our recruitment, onboarding, and operational processes. These tools are used to enhance efficiency and consistency, but all final employment decisions are made by human reviewers. AI systems do not make hiring, promotion, or termination decisions. Vista Trans Holding is committed to ensuring that any AI‑assisted processes are used responsibly, ethically, and in compliance with applicable laws and regulations.
Pay: $52,000.00 - $62,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- How many drivers have you onboarded per week on average?
- Have you onboarded owner operators?
- Have you onboarded CDL drivers?
Work Location: In person
Salary : $52,000 - $62,000