Dental Front Office Team Member for Endo & Perio

About the Practice

Vista North Raleigh – Endodontics & Periodontics offers patients a clear path to beautiful, healthy smiles. Our team of dental specialists is unified by a mission to serve your oral health needs with compassionate care, advanced treatments, and facilities featuring state-of-the-art technology. We care for the whole person and strive to surround patients in a supportive environment for the most effective care possible. Whether you require a soft tissue graft, sinus lift, or ridge augmentation, Vista’s comprehensive ecosystem of care is here for you. With Vista, you can feel confident about your smile again.

Overview

Vista Endo & Perio is committed to providing exceptional specialty care in endodontics and periodontics. Our mission is to deliver patient-centered service in a warm, welcoming environment while supporting our doctors and clinical teams with seamless operations. We’re looking for a dedicated and professional Front Office Team Member to join our growing team.

Job Description

Key Responsibilities

• Patient Experience

  • Greet patients warmly and ensure a welcoming, professional environment.

  • Manage patient check-in/check-out process, including paperwork and consents.

  • Clearly communicate treatment processes, appointment expectations, and financial options.

• Scheduling & Coordination

  • Schedule and confirm patient appointments, optimizing provider schedules.

  • Coordinate referrals from general dentists and other specialists.

  • Follow up with patients regarding upcoming appointments and treatment plans.

• Insurance & Financials

  • Verify dental insurance eligibility and benefits for specialty procedures.

  • Prepare and present treatment estimates; discuss financial arrangements with patients.

  • Collect patient payments and accurately post transactions.

• Administrative Support

  • Maintain patient records with accuracy and confidentiality.

  • Answer phones, respond to inquiries, and route calls appropriately.

  • Support the clinical team with documentation, communication, and other office needs.

Qualifications

• Prior experience in a dental front office preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Friendly, professional demeanor with a focus on patient-centered care.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Salary Range

Requisition Number