Medical roomer/ Patient phone support

Vista Dermatology is seeking a motivated and adaptable Medical Roomer/patient phone support to join our outpatient dermatology practice. In this role, your primary responsibility will be clinical rooming support, but you will be cross-trained to handle incoming live scheduling calls. We are looking for a dependable, compassionate, and team-oriented individual who thrives in a fast-paced, patient-centered environment.

You will work closely with management to ensure efficient patient flow, prepare rooms and patients for exams and minor procedures, and provide detailed documentation support via EMR. This hybrid role is ideal for candidates interested in gaining multifaceted clinical experience. We are looking for efficient, conscientious hard workers who enjoy interacting with patients and ensuring a smooth work flow in the day to day clinic.

• Responsibilities
• Clinical Duties (Primary):
• Ensure a warm, professional, and efficient first impression for every patient interaction
• Greet and room patients, obtain and record medical histories and chief complaints
• Prepare patients and rooms for dermatologic exams and minor procedures
• Maintain cleanliness and stocking of examination rooms
• Rooms patients, interviews patients, and records information in electronic medical record system
• Obtains clinical photographs as directed
• Traveling to our Sullivan, MO location as needed for rooming 2-3 times per month
• Stocks and inventories medical supplies and other office materials
• Complies with all healthcare regulations including HIPAA and OSHA
• Performs other office duties as assigned/necessary
• Patient phone support
• Update electronic medical record with accurate patient information
• Maintain patient confidentiality
• Schedule/ reschedule and cancel patient appointments and manage appointment calendar
• Answer phone calls, manage patient inquiries, and relay messages to providers/ higher ups
• Coordinate with billing, insurance companies regarding billing and claims submissions, as necessary
• Other duties as directed by practice physicians or office manager.
• Qualifications
• High school diploma or equivalent required
• Proficiency in computer applications; especially helpful to have experience with EMR systems
• Hard working, efficient, collaborative, detail oriented, accurate
• Ability to multitask and effectively prioritize tasks
• Understanding of basic medical terminology or willingness to learn
• Benefits:
• Competitive salary
• 401K
• Health insurance
• Dental Insurance
• Vision Insurance
• Paid time off (PTO)

Pay: $17.00 - $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $17 - $19