Program Development Manager- Residential

Program Development Manager – Residential | Vista Care Wisconsin

Location: Fond Du Lac, Wisconsin (Travel among assigned service locations required)

Department: Operations

Salary: $72,000 – $76,000/year

Are you a dedicated leader with a passion for supporting individuals with complex behavioral needs? Do you excel at mentoring care teams and coordinating seamless residential admissions?

Vista Care is seeking a Program Development Manager – Residential to oversee referrals, coordinate program readiness, and lead the training of our frontline staff. In this dynamic role, you will bridge the gap between administrative planning and hands-on care, ensuring our residential locations are fully staffed, compliant, and prepared to provide exceptional support.

What You Will Do

• Drive Admissions & Referrals: Coordinate assessments, evaluate service readiness, and manage admission logistics for direct and indirect referrals to our traditional residential services.
• Empower Care Teams: Own the scheduling, delivery, and execution of complex behavior training and person-specific onboarding for new and current employees.
• Collaborate Cross-Functionally: Partner with Residential Managers, clinical professionals, and funding sources to ensure appropriate licensing, certification, and staffing patterns.
• Maintain Frontline Connection: Provide at least 12 hours of direct care per month to stay grounded in the frontline experience and maximize your training effectiveness.
• Provide Transitional Support: Attend team meetings and provide after-hours support to Residential Managers for at least two weeks following any new admission or readmission.

What We’re Looking For

• Experience: 2 to 4 years in residential services supporting individuals with disabilities (experience with complex behavioral needs is strongly preferred). Experience training, mentoring, or coordinating staff development is essential.
• Education: High school diploma or GED required. A degree in social services or a related field (or 5 years of relevant experience) is preferred.
• Certifications: CPR, CPI, and Medication Administration training (preferred, or must be completed within state timelines). AFH/CBRF certification preferred where applicable in WI.
• Skills: Exceptional communication, organization, and documentation skills with the ability to manage multiple stakeholders in a fast-paced environment.
• Requirements: Must be at least 18 years of age, hold a valid driver’s license, successfully pass background screenings, and be able to routinely lift 50 lbs.

Why Choose Vista Care?

We believe in the power of purpose and supporting the physical and financial well-being of our team. Full-time employees enjoy a comprehensive compensation and benefits package:

• Health & Wellness: ?Comprehensive medical, dental, and vision plans.?
• Work-Life Balance: ?A generous PTO policy, including floating holidays after six months of service, and family-oriented scheduling.?
• Retirement Readiness: ?A 401(k) contribution
• Flexible Pay: ?Choose between standard Weekly Pay or access your earnings daily with DailyPay.?
• Career Growth: ?Robust opportunities for personal development and career advancement.?

Equal Employment Opportunity

At Vista Care, we champion diversity, equity, inclusion, accessibility, and belonging, fostering a supportive and inclusive work environment where your ideas and dedication are valued.

Vista Care is an Equal Opportunity Employer. We are firmly committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.