What are the responsibilities and job description for the Community Support Services Supervisor position at Vista Care?
Description
Job Title: Community Support Services Supervisor
Department: Vista Care IL
Reports To: Administrator
Date: July 22, 2026
Job Summary: A CILA (Community Integrated Living Arrangement), ICILA (Intermittent CILA), and Home-Based Services Supervisor manages residential and community support programs for adults with developmental disabilities. Key duties include staff supervision, client care coordination, and regulatory compliance.
Duties/Responsibilities:
Responsibilities for VC Community Support Services Supervisor
? Ensure agency's goals and objectives are maintained.
? Assist the VC IL Administrator in development and implementation of agency policies; assist in revision of VC IL program budgets and plans.
? Coordinate special projects as requested by the VC IL Administrator.
? Maintain administrative files of the VC CILA, ICILA & HBS programs.
? Attend Advisory Council meetings as requested.
? Share information on agency philosophy, procedures, and policies to help interested citizens, vendors and community groups/organizations to understand the functions of the agency.
? Actively participate in risk management functions within the agency in conjunction with the VC Human Resources and Payroll & Benefits Departments - including, but not limited to, the timely completion and submission of required documentation of staff/client injuries, FMLA documentation and various personnel corrections/requests.
? Maintain databases on CILA, ICILA & HBS programs, participants and staff to provide accurate reports as required by various funding agencies.
? Develop where necessary and assume overall responsibility for coordinating fiscal reporting systems and submit routine and special reports as deemed appropriate by the VC Fiscal Services Department.
? Assume overall responsibility for coordinating the statistical reporting systems as deemed appropriate by the Administrative Office.
? Train, Schedule and supervise CILA, ICILA & HBS staff.
? Provide coaching, performance evaluations and maintain adequate shift coverage.
? Ensure implementation of Individual Service Plans (ISP's) promote personal independence, and monitor community integration for CILA, ICILA and Home-based participants.
? Maintain facility safety and cleanliness, manage household budgets and client funds, and ensure adherence to state and federal developmental disability program regulations.
? Act as the primary liaison between residents, families, guardians, and external social service agencies, participating in treatment team meetings.
?
Qualifications and Experience:
? Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Access.
? Knowledge of telephone protocol.
? Duties require professional verbal and written communication skills.
? Excellent interpersonal skills.
? Strong organizational skills.
? Familiarity with Illinois state mental health, developmental disabilities, aging, youth, and legislative agencies are highly desirable.
? Valid driver's license & clean background check.
? Must be able to obtain CPR/ First Aid Certification.
? QIDP (Qualified Intellectual Disabilities Professional) status may be required depending on program funding.
? Minimum of 1 to 2 years of direct care or supervisory experience working with individuals with intellectual or developmental disabilities.
Education:
? Associates or Bachelor's Degree in business related field, or 5 years of experience in an administrative or related capacity.
Requirements
Qualifications and Experience:
Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook,
and Access. ? Knowledge of telephone protocol. ? Duties require professional verbal and written communication skills.
Excellent interpersonal skills. ? Strong organizational skills. ? Familiarity with Illinois state mental health, developmental disabilities,
aging, youth, and legislative agencies are highly desirable.
Valid driver's license & clean background check.
Must be able to obtain CPR/ First Aid Certification.
QIDP (Qualified Intellectual Disabilities Professional) status may be
required depending on program funding.
Minimum of 1 to 2 years of direct care or supervisory experience working
with individuals with intellectual or developmental disabilities.
Education:
Associates or Bachelor's Degree in business related field, or 5 years of experience in an administrative or related capacity.
#IND100
Job Title: Community Support Services Supervisor
Department: Vista Care IL
Reports To: Administrator
Date: July 22, 2026
Job Summary: A CILA (Community Integrated Living Arrangement), ICILA (Intermittent CILA), and Home-Based Services Supervisor manages residential and community support programs for adults with developmental disabilities. Key duties include staff supervision, client care coordination, and regulatory compliance.
Duties/Responsibilities:
Responsibilities for VC Community Support Services Supervisor
? Ensure agency's goals and objectives are maintained.
? Assist the VC IL Administrator in development and implementation of agency policies; assist in revision of VC IL program budgets and plans.
? Coordinate special projects as requested by the VC IL Administrator.
? Maintain administrative files of the VC CILA, ICILA & HBS programs.
? Attend Advisory Council meetings as requested.
? Share information on agency philosophy, procedures, and policies to help interested citizens, vendors and community groups/organizations to understand the functions of the agency.
? Actively participate in risk management functions within the agency in conjunction with the VC Human Resources and Payroll & Benefits Departments - including, but not limited to, the timely completion and submission of required documentation of staff/client injuries, FMLA documentation and various personnel corrections/requests.
? Maintain databases on CILA, ICILA & HBS programs, participants and staff to provide accurate reports as required by various funding agencies.
? Develop where necessary and assume overall responsibility for coordinating fiscal reporting systems and submit routine and special reports as deemed appropriate by the VC Fiscal Services Department.
? Assume overall responsibility for coordinating the statistical reporting systems as deemed appropriate by the Administrative Office.
? Train, Schedule and supervise CILA, ICILA & HBS staff.
? Provide coaching, performance evaluations and maintain adequate shift coverage.
? Ensure implementation of Individual Service Plans (ISP's) promote personal independence, and monitor community integration for CILA, ICILA and Home-based participants.
? Maintain facility safety and cleanliness, manage household budgets and client funds, and ensure adherence to state and federal developmental disability program regulations.
? Act as the primary liaison between residents, families, guardians, and external social service agencies, participating in treatment team meetings.
?
Qualifications and Experience:
? Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Access.
? Knowledge of telephone protocol.
? Duties require professional verbal and written communication skills.
? Excellent interpersonal skills.
? Strong organizational skills.
? Familiarity with Illinois state mental health, developmental disabilities, aging, youth, and legislative agencies are highly desirable.
? Valid driver's license & clean background check.
? Must be able to obtain CPR/ First Aid Certification.
? QIDP (Qualified Intellectual Disabilities Professional) status may be required depending on program funding.
? Minimum of 1 to 2 years of direct care or supervisory experience working with individuals with intellectual or developmental disabilities.
Education:
? Associates or Bachelor's Degree in business related field, or 5 years of experience in an administrative or related capacity.
Requirements
Qualifications and Experience:
Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook,
and Access. ? Knowledge of telephone protocol. ? Duties require professional verbal and written communication skills.
Excellent interpersonal skills. ? Strong organizational skills. ? Familiarity with Illinois state mental health, developmental disabilities,
aging, youth, and legislative agencies are highly desirable.
Valid driver's license & clean background check.
Must be able to obtain CPR/ First Aid Certification.
QIDP (Qualified Intellectual Disabilities Professional) status may be
required depending on program funding.
Minimum of 1 to 2 years of direct care or supervisory experience working
with individuals with intellectual or developmental disabilities.
Education:
Associates or Bachelor's Degree in business related field, or 5 years of experience in an administrative or related capacity.
#IND100
Salary : $60,000 - $65,000