Scheduler

Scheduler: Home Health & Hospice Agency

Visiting Nurse & Hospice of Litchfield County is seeking a highly organized, dependable, compassionate full-time Scheduler, preferably with home health scheduling experience to join our Home Health & Hospice team. The Scheduler plays an essential role in coordinating patient visits and supporting our clinical staff to ensure patients receive timely, consistent care.

Responsibilities:

• Coordinate daily schedules for nurses, aides, therapists, and other clinical staff based on patient needs, staff availability, and geographic location.

• Schedule admissions, routine visits, and follow-up care.

• Communicate schedule changes with patients, families, clinicians, and leadership.

• Monitor schedules throughout the day and adjust as patient needs and staffing change.

• Assist with weekend, holiday, and on-call coverage.

• Maintain accurate scheduling information in the electronic medical record (EMR).

• Track missed, cancelled, and rescheduled visits.

• Assist with entering referrals and coordinating onboarding of new patients.

• Provide professional and compassionate customer service to patients, families, and staff.

Qualifications:

• Healthcare, home care, hospice, medical office, or scheduling experience preferred.

• Excellent organizational, communication, and time-management skills.

• Strong attention to detail and ability to manage multiple priorities.

• Comfortable working in a fast-paced environment where schedules can change quickly.

• Strong computer skills and ability to learn new systems.

• Ability to work independently while being a collaborative team member.

Full-time, Monday through Friday position offering a competitive salary and comprehensive benefit package. Coverage for weekend & holidays needed.

The ideal candidate is a calm, organized problem-solver who enjoys helping others and can keep things moving when the unexpected happens. Join a team where your organizational skills directly support patients, families, and the clinicians who care for them.

Send resume to: jhall@vnhlc.org