What are the responsibilities and job description for the Patient Support Coordinator position at Visiting Docs?
Patient Support Associate – Medical Office
Location: Cambridge, NY and Hoosick Falls, NY - must have the ability to travel between both locations.
We are seeking a reliable and personable Patient Support Associate to assist with daily operations in our outpatient medical practice. This part-time opportunity is ideal for someone who enjoys interacting with patients, staying organized, and working collaboratively within a healthcare setting.
The selected candidate will play an important role in helping patients navigate their visits while supporting both administrative and basic clinical workflows.
Position Highlights:
Part-time schedule
Daytime office hours only
Professional and team-oriented work environment
Opportunity to grow within an established healthcare organization
Essential Duties:
Assist with patient check-in and appointment coordination
Communicate with patients regarding scheduling, follow-ups, and general inquiries
Update and maintain patient records within the electronic medical record platform
Verify insurance information and assist with administrative paperwork
Provide support to clinical staff with intake processes and vital signs
Help ensure smooth daily office operations and patient flow
Deliver courteous and professional customer service at all times
Qualifications:
Previous experience in a healthcare office preferred
Experience in patient services, medical reception, care coordination, or medical assisting is a plus
Comfortable working with EMR/EHR systems and standard office technology
Strong communication and multitasking abilities
Dependable, detail-oriented, and able to work independently when needed
Positive attitude with a patient-first approach
Schedule:
Tuesday, 9 AM - 5 PM
Thursday, 9 AM - 5 PM
Friday, 9 AM - 2 PM
Salary : $20 - $22