What are the responsibilities and job description for the Scheduling Coordinator position at Visiting Angels?
Company Overview
Visiting Angels is a name families can trust to provide the best home care for their loved ones. We have been a leading elder care provider since 1998, helping older adults live comfortably, independently, and safely in their own homes.
Summary
We are seeking a dedicated Scheduling Coordinator to join our team in Greencastle, IN. In this role, you will play a crucial part in ensuring our caregivers and clients are effectively scheduled to meet the needs of our clients. Your contributions will directly support our mission of providing exceptional home care services.
Responsibilities
- Coordinate and manage caregiver and client schedules to ensure optimal coverage for client needs.
- Communicate effectively with caregivers and clients regarding scheduling changes or updates.
- Maintain accurate records of schedules and mileage for client appointments.
- Ensure compliance with HIPAA regulations while handling sensitive information.
- Assist with administrative tasks related to scheduling and client service per Program Manager.
- Collaborate with management to improve scheduling processes and efficiency.
- Provide excellent customer service to clients and caregivers alike.
- Address any scheduling conflicts or issues promptly.
Qualifications
- Proven experience in medical scheduling or a related field.
- Strong knowledge of medical terminology, HIPAA regulations and IN Pathways Program for the Aged and Disabled.
- Proficient in using the AxisCare system.
- Strong knowledge of Medical Authorizations (NOA).
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Previous experience in customer service.
- Strong computer skills.
Call-To-Action
If you are ready to make a meaningful impact on the lives of others through effective scheduling, we invite you to apply today and become a vital part of our compassionate team!
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- Bereavement leave
- Dental insurance
- Health insurance
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Experience:
- Schedule management: 1 year (Required)
Ability to Commute:
- Greencastle, IN 46135 (Required)
Work Location: In person
Salary : $21
