Scheduler

Company Description

Since 2001 Visiting Angels has been a trusted provider of in-home care services, enabling seniors and adults with special needs to maintain their independence and continue living in the comfort of their own homes. We offer personalized, non-medical care services tailored to the unique requirements of each client. Our compassionate caregivers assist with daily living activities such as light housekeeping, meal preparation, errands, shopping, and personal hygiene. Visiting Angels is dedicated to fostering meaningful connections and providing peace of mind for families, especially for long-distance caregivers.

Role Description

• The Scheduler role at Visiting Angels is a full-time Mon-Friday 8AM-4PM on-site position located in Milwaukee, WI. The Scheduler is responsible for coordinating caregiver schedules, managing client appointments, and promptly addressing any scheduling changes or issues. Duties also include maintaining accurate records, ensuring compliance with client care plans, communicating effectively with both caregivers and clients, and delivering exceptional customer service to meet the needs of our clients and team members. Scheduler will be responsible for to be on-call every second week for after-hours support.

Qualifications

• Strong communication and interpersonal skills to coordinate schedules with caregivers and clients effectively.
• Proven ability in time management, organization, and problem-solving to handle scheduling changes and maintain accurate records.
• Basic computer skills, including proficiency with scheduling software, maintaining electronic records, and Microsoft Office tools.
• Basic Math Skills (preferred)
• Previous experience in the healthcare (CNA) or home care industry is a plus.
• Ability to work on-site and provide reliable transportation to and from the Milwaukee, WI office.
• Dedication to delivering excellent customer service and supporting team-oriented initiatives.