What are the responsibilities and job description for the Housekeeping Floor Supervisor position at Visit Hershey & Harrisburg?
Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.
This position is responsible for ensuring that all work performed by the Housekeeping Department at the Hershey Lodge in guest rooms and public areas meets expected standards of cleanliness and consistency.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Hershey Entertainment and Resorts is an Equal Opportunity Employer
This position is responsible for ensuring that all work performed by the Housekeeping Department at the Hershey Lodge in guest rooms and public areas meets expected standards of cleanliness and consistency.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
- Inspecting guest rooms and public areas to ensure that employees maintain quality standards*
- Assisting in training employees in cleaning procedures*
- Proper use of cleaning agents and equipment*
- Placement of supplies and amenities*
- Monitoring staff activity to ensure safe work practices*
- Performing other duties as assigned
- Must be at least 18 years of age or older
- High school diploma or equivalent required.
- Minimum of 1 year of supervisory experience required.
- Proven employee/guest relations, problem-solving, and organizational skills.
- Professional image representative of company image.
- Ability to complete paperwork accurately.
- Physical requirements include walking (up to 95% of the shift), standing, bending, stooping, reaching, lifting up to 35 lbs., observing cleanliness of the facility and communicating verbally.
- Regular schedule is between 6:30 AM and midnight. Days off will rotate, but weekends and holidays are required.
Hershey Entertainment and Resorts is an Equal Opportunity Employer