Retail Optical Supervisor

The Role:

 A Visionworks Optical Supervisor/Assistant Manager is a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.

Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets 

Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor

Support GM in managing incoming traffic by coordinating and confirming doctor appointments , scheduled eyewear services, and ensuring all patient/customer’s needs are met

Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience

Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager

Execute all broad operational activities to meet the store's financial and customer experience goals

Qualifications:

HS Diploma, GED or equivalent experience required

1-5 years of supervisory experience required

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.