General Manager / Integrator [HT-954489]

OMNI REMODELING

GENERAL MANAGER / INTEGRATOR

THE PERSON

Do you love the challenge of bringing order to chaos and turning vision into reality? Are you energized by leading a team, building systems, and making sure the day-to-day runs like a well-oiled machine? Do you mentor others, bring a sense of humor to the grind, and earn trust by being supportive and authentic? If you thrive on structure, clarity, and driving results, we want to talk to you!

Our ideal General Manager / Integrator is:

• Strategic and systems oriented. You naturally zoom out to see the big picture, yet you know that the smallest processes matter. You think in terms of frameworks and flow, and your instincts lead you to build systems that scale.
• A calm, decisive leader. Stress doesn't throw you off. In fact, you’re often the steady hand in high-stakes moments. You make decisions confidently, backed by data and experience, and you help others stay grounded.
• A connector and communicator. You keep information flowing and teams aligned. You’re direct, but thoughtful—able to be candid without causing friction. People trust you because you listen with intention and speak with clarity.
• Accountable and consistent. You don’t drop balls, and you don’t let others drop them either. You lead by example, follow through on what you say, and hold others to high standards with fairness and transparency.
• A galvanizer who gets it done. You bring energy, transparency, and focus to the team. When the vision gets muddy, you bring it back into focus. You’re passionate about progress, and people move forward because of your leadership.

Our ideal General Manager / Integrator will play a pivotal role in scaling Omni Remodeling to its next chapter. You’ll be the driving force behind operational excellence, working closely with the Visionary to bring bold ideas to life. This is your chance to step into a leadership role where your ability to streamline, execute, and lead will directly shape the company’s future. If you’re ready to advance a mission-driven, growing company with purpose and precision, this is the opportunity for you!

RESPONSIBILITIES

The responsibilities of the General Manager / Integrator, but are not limited to:

Leadership

• Champion the company’s culture and Core Values through modeling and ensuring alignment across the organization.
• Own the professional development of the leadership team and set the standard for growth and accountability.
• Translate the Visionary’s big-picture ideas into actionable plans that the team can execute.
• Act as a human engineer—resolving team friction, managing employee relations, and navigating tough conversations with empathy and tact.
• Serve as a buffer for the Visionary by filtering unnecessary tasks and communication, enabling focus on high-level strategy.
• Keep communication flowing throughout the organization, serving as a key connector between leadership and the rest of the organization.

Management

• Manage the day-to-day operations to ensure efficiency, productivity, and consistent execution.
• Oversee special projects and step in as a player-coach across departments when needed.
• Continually evaluate and improve internal processes for better efficiency, speed, and scale.
• Evaluate and implement technology solutions that support scalability and operational improvement.
• Be the primary point of contact for client escalations, ensuring issues are resolved professionally and reflect Omni Remodeling’s standards.
• Facilitate effective L10 and Quarterly meetings, keeping the team aligned and on track.

Accountability

• Lead, manage, and hold the leadership team accountable to performance, expectations, and company goals.
• Oversee the EOS® framework, including the V/TO, Accountability Chart, RPRS, Rocks, and Scorecards.
• Own full P&L responsibility, ensuring financial health, profitability, and smart decision-making.

This is a full-time, in-person position based in Baltimore, MD 

QUALIFICATIONS

Required

• 5 years of executive-level leadership experience in business operations
• Proven P&L ownership with financial accountability for a business or division in the $10M - $50M range
• Track record of progressive career advancement, demonstrating increased responsibility and team oversight
• Advanced proficiency in Microsoft Office Suite
• Bachelor’s degree in Business, Operations Management, or a related field

Preferred

• Industry experience in home remodeling, construction, or related service-based environments
• Hands-on experience with the EOS (Entrepreneurial Operating System)
• MBA or other advanced business-related degree
• Active participation in professional networking organizations
• Experience working with or implementing CRM systems
• Demonstrated success leading cross-functional teams and managing special projects or operational turnarounds

Desired

• Six Sigma certification or Lean Manufacturing training, with an emphasis on process improvement and efficiency
• Experience with Salesforce or other enterprise-level CRM platforms
• Experience navigating company scaling, mergers, or transitions

THE COMPANY - OMNI REMODELING

Omni Remodeling is a purpose-driven, people-first company transforming homes across our community with craftsmanship, care, and integrity. We’re built on a foundation of trust—with our clients, our teams, and each other.

WHY WORK WITH US

• Our leaders lead with heart—compassionate, real, and always available.
• We treat our employees like gold, so they treat our customers like diamonds.
• Respect isn’t optional here; everyone is treated with dignity.
• You’ll grow here. We believe in promoting from within.
• No two days are the same—there’s variety, challenge, and plenty to learn.
• We’re EOS powered and always evolving. Status quo isn’t in our vocabulary.
• We cut the corporate red tape and invest in what really matters: people.
• We’re known for excellence, and we protect that reputation fiercely.

CORE VALUES

• We Value People – We treat others with dignity, respect, and empathy—always.
• We Do the Right Thing – Integrity drives our decisions, even when no one’s watching.
• We Do What It Takes – We go above and beyond, with grit and follow-through.

SALARY: $150k - $175k performance-based bonus

BENEFITS: Medical, Dental, Vision, Long-Term & Short-Term Disability, Life Insurance, Health Savings Account, PTO, 401k

If you’re a people-first powerhouse with a process-driven mindset, apply today!

Salary : $150,000 - $175,000