What are the responsibilities and job description for the Scheduling Coordinator (Hybrid)-Bilingual position at VisionFirst Eye Care - Shelbyville?
VisionFirst is accepting applications for a Scheduling Coordinator to join our growing team. This position is very customer service driven, and gives you the opportunity to work directly with our patients over the phone or online to assist them with their scheduling needs.
Job duties include but are not limited to:
Scheduling appointments for multiple locations as well as online appointment requests.
Evaluating doctor’s schedules to ensure smart scheduling.
Preparing/mailing recall notices to patients.
Electronically sending new patient paperwork.
Obtaining insurance authorizations.
Making reminder phone calls to patients.
Performing various administrative tasks and projects as needed.
Requirements:
A successful candidate will have the following qualities:
Prior experience in a scheduling or a call center environment preferred but not required
Excellent customer service skills
Advanced computer skills, experience with an EHR system is helpful
Highly organized and detail-oriented
Strong communication skills
Ability to multi-task in a fast-paced work environment
Must be able to manage your time while meeting goals and assigned metrics
Benefits Include:
Generous paid time off including up to 3 weeks of PTO in the first year, 6 paid holidays, and 1 floating holiday per year
Employee Stock Ownership Program (ESOP) and 401k
Medical Insurance, including up to a $500 employer contribution to your HSA
Dental Insurance
Company-paid life insurance, with supplemental insurance available
Long-term and short-term disability insurance
Free eye exam and glasses