What are the responsibilities and job description for the Technical Support Analyst position at Visionaire Partners?
Technical Support Analyst – 3-Month Contract (Fort Pierce Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You’ll Do:
- Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
- Shadow and support the lead technician
- Replace outdated hardware (8GB PCs and 4:3 monitors)
- Handle hardware swaps for new systems, label printers, scanners, iPads, and more
- Keep workstations tidy and professionally organized (because cable chaos is never a good look)
- Manage inventory, follow device naming conventions, and escalate printer issues as needed
- Support SIM/TCP training sessions and related equipment
- Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
- 1 year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
- Strong deskside troubleshooting skills
- Ability to image, configure, and re-image PCs with approved apps and systems access
- Excellent documentation, communication, and customer service chops
- Flexibility to work some weekends or on-call shifts
- Valid driver’s license, reliable vehicle, and ability to transport IT gear between offices
- Must pass background and drug screening (marijuana excluded)
Details:
- Contract Duration: Jan 9, 2026 – Apr 9, 2026
- Location: On-site across Fort Pierce area offices
- Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
