What are the responsibilities and job description for the Inbound Call Center Assistant position at Vision Vintage?
Some roles keep you moving. This one keeps you connected. If you’re the type of person who enjoys great conversations, solves problems with ease, and brings a steady, upbeat energy to your day, you might be exactly who we’re looking for. Join our Dayton team as an Inbound Call Center Assistant and help customers get the answers, clarity, and support they need.
This is an excellent opportunity for anyone searching for inbound call center jobs in Dayton, entry-level phone support roles, or customer-focused positions where communication is the star of the show.
What You’ll Do Every Day
As an Inbound Call Center Assistant, you’ll be the welcoming voice on the other end of the line. Your goal is simple: ensure callers feel heard, helped, and confident.
You’ll handle tasks such as:
- Answering incoming calls with warmth and professionalism
- Listening closely to customer questions and providing clear, helpful information
- Assisting with orders, account details, or basic troubleshooting
- Logging call details accurately in our system
- Following up on open issues to ensure resolutions are on track
- Spotting patterns or recurring concerns and sharing insights with the team
- Supporting general customer service initiatives as needed
Each call is an opportunity to create a positive experience.
What Makes You a Strong Fit
You’ll excel here if you:
- Enjoy talking with people and keeping conversations comfortable and productive
- Can stay calm, patient, and focused even when things get busy
- Have strong attention to detail and accurate data-entry habits
- Are naturally curious and enjoy solving problems
- Communicate clearly in both tone and content
- Learn new systems, tools, and scripts quickly
- Bring reliability and professionalism to your work
- Have previous call center or customer service experience (helpful but not required)
This is a great entry-level opportunity for motivated candidates.
What You’ll Get
- Full-time and part-time openings
- Competitive hourly pay
- Paid training and ongoing support
- Opportunities for advancement and skill development
- A collaborative team environment
- A convenient Dayton location
Who Thrives in This Environment
People who enjoy a mix of structure and spontaneity tend to feel right at home. You’ll thrive if you like helping others, staying mentally engaged, and building confidence with each call you take. If you enjoy being the calm, capable voice that turns confusion into clarity, this role will suit you well.
Apply Today
If you're ready to step into a role where communication, problem-solving, and personality matter, click Apply Now to join our team.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- If selected for an interview, what is the best email to contact you on?
Work Location: In person
Salary : $18