What are the responsibilities and job description for the Front Desk Receptionist position at Vision Source of Leavenworth?
Receptionist – Vision Source
Location: Wenatchee, WA (occasional travel to Leavenworth or Chelan)
Schedule: Full-Time
Availability: Monday–Friday (no weekends, available 7:00 AM – 5:30PM)
About the Role
Are you a friendly, organized, and service-oriented professional who enjoys helping people in a fast-paced environment? At Vision Source, our receptionist is the first point of contact for our patients—ensuring every visit begins and ends with an exceptional experience.
You’ll greet patients, manage appointments, handle phone calls, verify insurance, and support sales at the front desk. If you love connecting with people, staying organized, and contributing to a positive team culture, this is the perfect role for you.
No optical experience required—just a great attitude, a willingness to learn, and a passion for delivering outstanding service.
Key Responsibilities
- Welcome patients warmly and ensure a smooth check-in and check-out experience.
- Answer phones promptly and professionally, schedule appointments, and provide information about services.
- Verify insurance and collect accurate patient information prior to appointments.
- Maintain an organized front desk area and ensure a professional, inviting office atmosphere.
- Communicate clearly with patients regarding appointment details, payments, and office policies.
- Process payments and utilize point-of-sale systems efficiently and accurately.
- Support optical sales by assisting patients with product information and coordinating with the optical team.
- Maintain confidentiality and accuracy in patient records and documentation.
- Collaborate with team members and doctors to support daily office operations.
Qualifications
- High school diploma or GED required.
- At least 1 year of customer service or retail experience.
- Excellent communication and interpersonal skills.
- Comfortable using computers, phones, and point-of-sale systems.
- Strong attention to detail and organizational skills.
- Ability to multitask and stay calm under pressure in a busy environment.
- Reliable transportation and punctuality are essential.
- Minimum of three professional references
- Ability to travel between Chelan, Leavenworth, and Wenatchee locations is a plus.
- Bilingual a plus
Why You’ll Love Working Here
At Vision Source, we take pride in helping patients see and look their best—and we believe our staff deserves the same level of care and appreciation. You’ll join a welcoming, supportive team that values growth, teamwork, and professionalism.
Benefits include:
- 401(k) retirement plan
- Health insurance
- Paid time off
- Employee discounts on eyewear and services
Schedule
- 8-hour shifts, daytime hours only
- Monday through Friday (no weekends!)
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $19 - $22