What are the responsibilities and job description for the CIPS, QA, Training – Quality Assurance Analyst position at Vision IT?
Position Overview
Vision IT is seeking a highly motivated and detail-oriented CIPS, QA, Training – Quality Assurance Analyst to support mission-critical operations at Los Angeles Air Force Base. The selected candidate will be responsible for supporting quality assurance initiatives, training development and delivery, compliance monitoring, and Continuous Improvement Process Support (CIPS) activities within a secure Department of Defense (DoD) environment.
The ideal candidate will possess strong analytical skills, experience in quality assurance processes, and the ability to work collaboratively with government and contractor personnel to ensure operational excellence and compliance with established standards.
(This Position is Contingent Upon Award)
Key Responsibilities
At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion, servant leadership, and operational excellence, enabling our teams to support mission-critical logistics with integrity and professionalism. If you are passionate about IT asset management, logistics, and ensuring operational success in a DoD environment, we want you on our team.
At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:
Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.
Vision IT is seeking a highly motivated and detail-oriented CIPS, QA, Training – Quality Assurance Analyst to support mission-critical operations at Los Angeles Air Force Base. The selected candidate will be responsible for supporting quality assurance initiatives, training development and delivery, compliance monitoring, and Continuous Improvement Process Support (CIPS) activities within a secure Department of Defense (DoD) environment.
The ideal candidate will possess strong analytical skills, experience in quality assurance processes, and the ability to work collaboratively with government and contractor personnel to ensure operational excellence and compliance with established standards.
(This Position is Contingent Upon Award)
Key Responsibilities
- Conduct quality assurance reviews and audits to ensure compliance with contractual, organizational, and DoD standards.
- Support Continuous Improvement Process Support (CIPS) initiatives and identify opportunities for process optimization.
- Develop, maintain, and deliver training materials, standard operating procedures (SOPs), and user guidance documentation.
- Monitor and track corrective actions, quality metrics, and performance indicators.
- Perform root cause analysis and recommend corrective and preventive actions.
- Coordinate with technical teams, program management, and government stakeholders to resolve quality-related issues.
- Assist in developing and maintaining quality management documentation and reporting.
- Ensure adherence to cybersecurity and information assurance requirements.
- Support inspections, assessments, and compliance reviews.
- Maintain accurate records and documentation in accordance with program requirements.
- Active Secret Security Clearance (required at time of hire).
- Current CompTIA Security (Sec ) Certification.
- Bachelor's degree in Information Technology, Business, Quality Management, or related field; equivalent experience may be considered.
- 3 years of experience in quality assurance, training support, process improvement, or related technical support roles.
- Experience supporting DoD or federal government programs.
- Knowledge of QA methodologies, compliance standards, and process improvement practices.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite and reporting tools.
- Ability to work independently and in a team-oriented environment.
- Experience working in Air Force or Space Force environments.
- Familiarity with IT service management frameworks such as ITIL.
- Experience with audit preparation and compliance reporting.
- Additional cybersecurity or quality management certifications are a plus.
- Strong organizational and analytical abilities.
- Attention to detail and commitment to accuracy.
- Ability to prioritize and manage multiple tasks simultaneously.
- Excellent customer service and stakeholder communication skills.
- Problem-solving and critical-thinking capabilities.
At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion, servant leadership, and operational excellence, enabling our teams to support mission-critical logistics with integrity and professionalism. If you are passionate about IT asset management, logistics, and ensuring operational success in a DoD environment, we want you on our team.
At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:
- 401(k) Plan: Company matching contributions to help you save for retirement.
- Dental & Vision Insurance: Coverage for dental care, eye exams, glasses, and contacts.
- Health Insurance: Comprehensive medical coverage.
- Paid Time Off (PTO): Generous policy to maintain work-life balance.
- Disability Insurance: Short-term and long-term protection for financial stability.
- Life & AD&D Insurance: Coverage for life and accidental death/dismemberment.
- Supplemental Benefits: Voluntary benefits for critical illness, accident, and hospital care.
Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.