What are the responsibilities and job description for the Back Office Phones Specialist position at Vision Integrated Partners (Midwest)?
Description
At Hill Vision Services, we are in the eye care business; better yet, we are in the caring for all, business! We care for our team members, just as much as we care for our patients and strive in providing a warm, positive, and energetic atmosphere we can all feel comfortable with. Our team members are the backbone of our practice and are the ones who make the patient experience an amazing one! If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you.
We are seeking a Back Office Phones Specialist to join our dynamic team! Some of the responsibilities will include:
- Answer all incoming calls with a warm, kind and friendly manner, practicing good phone etiquette.
- Attentive to details and good note taking as needed.
- Scheduling appointments accurately and confirming schedule with patient
- Maintain good communication with the Front Office Staff
- Assist the Front Office staff as needed
- Process/schedule all online appointment request and follow up confirmation with patient
- Must be able to triage all calls accordingly as needed
We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:
- Excellent health insurance benefits
- Generous 401k matching program with immediate 100% vesting
- Paid time off with immediate accrual
- Paid holidays available on day one
- Free counseling and support services
- Employee Perk Package
Requirements
Some of the Requirements include:
- Strong hospitality skills
- Strong communication skills
- Attention to details
- Able to multitask and work well under pressure
- Team player
- Reliable and punctual
- Prior Medical Office experience preferred
If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!
#INDOTHER
