What are the responsibilities and job description for the Senior Product Analyst – Customer Journey, Sales Quoting position at Visa?
We are seeking a Senior Product Analyst to support the evolution of Visa’s enterprise Sales Quoting capabilities within the Customer Journey and Sales tools organization. This role will be part of the Sales Quoting value stream, helping drive the requirements, design, and delivery of quoting solutions used by sales teams across Visa globally.
As a key member of an agile product team, the Senior Product Analyst will work closely with business stakeholders, product managers, and technology partners to gather and refine requirements, translate business needs into well-defined user stories and features, and support the delivery of scalable quoting capabilities. This role plays a critical part in ensuring our quoting platform enables sellers to efficiently create accurate, compliant, and timely quotes for customers.
The ideal candidate combines strong business analysis skills with product delivery experience and thrives in a cross-functional environment focused on continuous improvement and value delivery.
Focus Area
As part of the Sales Platform team, this role will focus on supporting the enterprise quoting platform used by Visa’s global sales teams. The Senior Product Analyst will help translate business requirements into actionable development work, partner with technology teams on solution design and delivery, and ensure successful adoption through documentation, training, and enablement.
Key Responsibilities
Requirements & Analysis
- Partner with business stakeholders and product leadership to gather, analyze, and document requirements related to enterprise quoting capabilities.
- Translate business needs into detailed user stories, features, and acceptance criteria aligned with Agile delivery practices.
- Support backlog refinement, prioritization, and sprint planning activities.
Solution Design & Delivery
- Collaborate closely with technology teams to design and deliver scalable quoting solutions.
- Support solution validation, testing, and release readiness to ensure business requirements are met.
- Participate in sprint reviews and provide feedback to ensure alignment with business objectives.
Sales Quoting Platform Support
- Contribute to the continuous improvement of Visa’s enterprise quoting platform and related sales enablement tools.
- Identify opportunities to streamline quoting workflows, improve seller productivity, and enhance user experience.
Stakeholder Engagement
- Act as a key liaison between business teams, product management, and technology partners.
- Communicate product updates, gather feedback, and ensure alignment across stakeholders.
Documentation, Training & Enablement
- Develop and maintain functional documentation, process flows, and product guidance.
- Support training and enablement activities to ensure successful adoption of quoting capabilities by sellers and business users.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.