Senior Manager, NA Digital Product

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Key responsibilities:

Strategy & Market Insight

• Support the development and ongoing refinement of NA Authentication strategy in alignment with Visa’s long‑term business priorities.
• Analyze drivers of authentication adoption, including performance improvements, market gaps, underpenetrated verticals, and new value propositions.
• Assess market trends, competitive dynamics, and partnership opportunities across eCommerce, digital payments, and identity ecosystems.
  
  

Product & Solution Leadership

• Define and support execution of product‑level strategies across the authentication and eCommerce portfolio (e.g., Passkeys, Tap, Enhanced Data, 3DS, Verifiable Credentials).
• Partner with global and regional product teams on NA‑specific requirements for new product launches and enhancements.
• Evaluate product designs and value propositions against client needs, technical feasibility, and regional market dynamics.
• Take a cross‑product view in managing and assessing roadmaps to ensure alignment with NA priorities.
  
  

Client & Cross‑Functional Collaboration

• Partner closely with client‑facing teams to develop a deep understanding of client needs, implementation considerations, and market requirements.
• Work across product, technology, innovation, design, engineering, and ecosystem partners to deliver applied solutions.
• Translate strategy into clear priorities, metrics, and execution plans for assigned initiatives.
  
  

Executive Communication & Influence

• Develop concise, executive‑ready communications and leadership updates.
• Influence and align senior global and regional stakeholders to drive prioritization and execution of strategic initiatives.
  
  

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  
  

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong understanding of eCommerce industry dynamics, including platform ecosystems, digital payments, and merchant and issuer needs.
• Demonstrated success leading or supporting large scale, complex strategic programs across global and matrixed organizations.
• Strong product and business acumen
• Experience partnering with product and technology teams to deliver market-leading solutions.
• Highly analytical and data-driven.
• Able to synthesize complex information and drive actionable insights.
• Strong written and verbal communication skills, including experience developing executive‑ready materials.
• Proven ability to influence stakeholders and drive outcomes without direct authority.
• Comfortable operating in fast‑moving, ambiguous environments.
• Collaborative, team‑oriented mindset with a willingness to take ownership and support collective success.
• Ability to operate effectively across functions and geographies to drive positive outcomes
  
  

U.S. Applicants Only

The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.