What are the responsibilities and job description for the Senior Manager, Industry Communications – Community Engagement position at Visa?
Position Overview:
We are seeking a dynamic and creative Senior Manager of Community Engagement to lead our industry communications efforts. This role is responsible for telling the compelling story of the impactful work being done by our Community Sales team. The ideal candidate will be a strategic communicator who can craft and deliver impactful messages across multiple channels and formats, including newsletters, presentations, press releases, webinars, marketing materials, and talking points. This role is pivotal in amplifying the voice and impact of our Community Sales team and ensuring our industry partners and clients are informed and inspired by our work.
Key Responsibilities:
- Develop and execute communication strategies that highlight the achievements and initiatives of the Community Sales team.
- Create and manage content for newsletters, presentations, press releases, webinars, and other marketing materials.
- Collaborate with internal teams including marketing, sales, client delivery, corporate communications, and brand to ensure consistent messaging and alignment.
- Produce talking points and briefing materials for leadership and sales teams to support industry engagement.
- Coordinate and support webinars and virtual events that showcase community engagement and sales success stories.
- Maintain a content calendar and ensure timely delivery of communication assets.
- Monitor industry trends and incorporate relevant insights into communication strategies.
- Measure the effectiveness of communication efforts and adjust strategies accordingly.
- Develop and manage sales pitch material for campaigns especially the introductory email and talking points.
- Develop and manage the client Quarterly Business Review template.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.