Director, Technology People Business Partner

Visa is seeking a Director HR Business Partner in our Technology organization. She/he will operate as a trusted advisor and business partner to their aligned functional executives and to other members of the senior management team on people and organizational issues. This strategic HR leader will have a talent-oriented and commercially-focused mindset leading, advising and counseling on all people related matters – which include but are not limited to global organizational assessment and design, talent management, succession planning, performance management, coaching, talent acquisition, employee experience, change management and organizational design, metrics and insights.  This leader will thrive in a fast-paced environment that is continuously evolving and changing, with a bias for setting strategy along with strong implementation to drive meaningful results. She/he will have a client centric mindset and help translate client experience and commercial strategy to human resources capabilities. This leader will be a member and key partner to the leadership team and the client groups. 

This individual will also be a key member of the Technology People team and work closely with their internal counterparts for successful planning and delivery of People programs and services to the business. The successful candidate will be comfortable navigating challenging forces in the dynamic payments space, employing the necessary People processes that enable the organization to innovate and grow.  Leading with a global and inclusive mindset will be a critical focus of this position. 

Key Responsibilities

• Primary People business partner and People team point of contact for the leadership of the client group. 
• Build relationships with business leaders and be a catalyst in delivering solutions that support the specific needs of the client, their teams and overall business objectives. 
• Provide proactive and strategic guidance and support for organizational planning and development initiatives that align the human resources agenda in support of key business strategies and initiatives.  
• Proactively partner on compensation strategies, retention and mobility initiatives. 
• Coach and problem-solve with leaders to drive optimal results from their teams. 
• Be a voice of the business to shape HR policies, practices, service/partner orientation and future strategic planning. 
• Design and lead the implementation of solutions to enhance and grow the business, including organizational design, talent management and development, employee engagement initiatives, I&D, ensuring effective and efficient delivery of HR services and functions. 
• Constantly measure effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes, monitor and analyze trends in attrition and other key employment metrics and make recommendations accordingly. 
• Partner with Learning & Development and talent to further enhance pipeline management, learning opportunities and High potential development. 
• Partner with other HR functions/Centers of Excellence to ensure delivery against strategic business imperatives and deliver superior solutions that meet business needs. 
• Ensure organizational success in complex business situations such as merger, acquisitions, workforce buildouts, and reorganizations. 
• Establish strong relationships with business leaders and actively participate in leadership meetings positioning the human capital agenda. 
• Manage and resolve employee issues via partnership with the Employee Relations function, through effective and objective investigation processes, ensuring adherence to appropriate employment laws and company policies. 
• Participate in global HR initiatives that may require taking the lead on HR initiatives globally and/or within the client organization. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

This job is open to the following office locations Foster City, CA and Austin, TX.