What are the responsibilities and job description for the Associate Implementation Engineer position at Visa?
In your role as an Associate Implementation Engineer, Featurespace you will be joining a fast-growing team working on solving real-world problems, helping catch fraudsters and money launderers. This is an entry-level role that would suit a recent graduate with 6-18 months' experience, or someone who has gained relevant professional skills/qualifications in a different industry.
You will be working directly with some of the biggest financial institutions in the world under the guidance of more experienced Implementation Engineers to configure and deploy our real-time machine learning platform across the world.
Your combination of interpersonal skills and technical knowledge will help you troubleshoot issues integrating our technology stack with the customer's infrastructure whilst keeping our customers happy. You'll be able to quickly gather the information needed to deliver new features and functionality and debug problems whilst remaining calm and collected.
On the way, you will gain an understanding of what it takes to deliver enterprise-grade technology to prepare you for future roles, and you'll be exposed to a wide range of cutting-edge technologies in a continuously evolving product.
As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
- Working as part of a team responsible for the end-to-end technical deployment and configuration of our award-winning ARIC platform, on-premise or hosted in the cloud.
- Understanding how to configure and deliver components across our technology stack to meet the requirements of our customers - this includes MongoDB, Kafka, ElasticSearch and many more technologies in complex clusters.
- Designing and writing test cases to ensure the quality of configuration delivered to customers.
- Working directly with customers to support installation, upgrade and testing of our solutions.
- Helping us scale by identifying where we could re-use artefacts across projects.
- Contributing to improving processes, training, and documentation across the team.
- Occasionally travelling on-site to a customer’s environment.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.