IT Technician Tier 3

Job Title: IT Technician
Company: VIS Group, Inc.
Job location: Martin Way East, Lacey, WA, USA
Job Type: Part-time, flexible, 10-15 hours/week

Starting Salary: $32-$38 per hour, depending on experience

About Our Company:

We are a growing community association management company located in Lacey, WA. We manage communities all along the Puget Sound . We are currently looking for a talented IT Technician to join our team to assist the company in troubleshooting, IT maintenance, systems integrations, policy management and IT support.

Job Duties and Responsibilities:

• Installing new workstation computer hardware, operating systems, and application software on company domain
• Setting up and terminating user accounts in MS Active Directory, MS Azure (Entra), Microsoft Office and other applications
• Maintaining office and cloud network, Remote Desktop environment and servers
• Setting up and troubleshooting general office equipment (printers, copier, scanner, fax, VoIP phone, mail machine, postage meter, etc.) and workstations
• Maintaining effective working relationships with employees and assisting them with basic workstation operation and use of standard office applications
• Completing technology-related projects (researching and implementing new programs, etc.)
• Systems integrations
• Organizing and managing company policies, processes, and procedures
• Performing other tasks as assigned by supervisor.

Skills and Qualifications:

• A professional demeanor and helpful attitude along with a desire to learn and work in a team environment
• Strong communication and Time Management skills, including all levels of customer support, scheduling, multitasking, meeting deadlines
• Extensive computer knowledge in both hardware and software -- MUST be proficient in Office 365 settings with Active Directory and Exchange synchronization
• Knowledge of MS PowerShell and SharePoint
• Advanced understanding of operation of general office equipment (printer, copier, scanner, fax, IP phone, mail machine, postage meter, etc.)
• Network and Routing knowledge, including IP setup, Information Management and Cyber Security
• Physical ability to lift 30 lbs, repetitive bending/reaching, use stairs to go to the 2nd floor and perform tasks specified in this job description.
• Microsoft certifications in Exchange, Active Directory, Azure (Entra) and networks are preferred

Education: Bachelor's Degree and 3-5 years of experience is preferred. Microsoft certifications are a plus.

Benefits:

• Medical insurance
• 401(k)
• Remote access to all work functions
• Friendly and welcoming team environment
• Flexibility in work schedule
• 10 paid federal holidays
• Accrued Personal Time Off (PTO)
• Sick leave
• Family leave
• Mileage reimbursement

Job Type: Part-time

Pay: $32.00 - $38.00 per hour

Benefits:

• Flexible schedule

Experience:

• IT : 3 years (Required)

Ability to Commute:

• Lacey, WA 98516 (Required)

Ability to Relocate:

• Lacey, WA 98516: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Lacey, WA 98516

Salary : $32 - $38