What are the responsibilities and job description for the Community Association Manager (CAM) position at Virtuous Management Group LLC?
The Community Association Manager (CAM) position is responsible for and performs functions to manage, lead, and provide exceptional customer service for the assigned property(s) and staff members. The Community Association Manager ensures property(s) is maintained and operated in accordance with Company and Board objectives. Facilitates solutions to problems between property(s) and internal support staff and makes recommendations to achieve agreed upon services and goals.
ESSENTIAL FUNCTIONS:
Maintains a safe and secure environment throughout the building(s) and property for associates and guests.
Makes routine site inspections to identify deficiencies and provide recommendations and action plans to improve the property.
Maintains knowledge and understanding of contracts between the Association, Vendors, and the Company. Ensures all contractual obligations are being met. Monitors vendor contracts regularly, submit renewal/cancellation notices, and manages contract renewals professionally.
Oversees all construction projects and ensures maintenance/improvement and other related projects are completed on time and within budget. Maintains open communication and provides timely action updates to the Board.
Provides financial support with a wide range of functions including (but not limited to) reviewing financial statements, submitting, and approving invoices, assisting with the creation of budgets, monitoring expenses, and negotiating prices with vendors.
Updates Association communications and ensures current information is displayed on the Association boards and/or website. Prepares association newsletter and/or other communication with owners and residents as required.
Prepares, maintains, and submits a wide range of reports, contract lists, presentations, documents, and manuals as required
Attends, facilitates, and organizes various meetings between internal staff, Board, owners, and residents.
Maintains disaster preparedness by identifying potential problems, developing response plans, and managing crises.
Responsible for ongoing leadership, coaching, and counseling of on-site staff members.
Schedules and assigns work responsibilities to employees to meet shift requirements.
Orients and trains employees to perform activities and tasks as required by the property.
Maintains professional and technical knowledge by attending educational and professional workshops and obtaining additional certifications as needed.
Contributes to team effort by accomplishing related tasks and all other duties as assigned.
JOB QUALIFICATIONS:
High School Diploma or equivalency preferred.
Three years of experience in property management, business, hospitality, or other related field; or equivalent combination of education and experience.
Prior supervisory experience required.
Some property locations may require the ability to meet Company Driving Standards and drive a company vehicle.
Must have any state specific certifications and licenses as required by the State of Florida. Florida CAM License required with three years of CAM experience.
Must have condominium association experience.
KNOWLEDGE AND SKILLS:
Knowledge and ability to apply state Statutes and Community's documents to operation and maintenance of the property.
Excellent organization, motivation, leadership, management, and interpersonal skills.
Strong verbal, presentation, and written communication skills.
Ability to read, analyze and interpret technical procedures, leases, regulations, and sensitive and/or confidential information.
Knowledge of mechanical and logistical operation of a building and/or community.
Ability to work in a team environment as well as independently. Must be self-driven with the ability to identify, plan, and prioritize projects and assignments.
CONDITIONS OF WORK:
This position works under indoor and outdoor conditions and may be exposed to elements including but not limited to, chemicals, odor, weather, and environmental conditions. The associate must be able to work in an upright standing position for long periods of time, and must be able to sit, walk, crawl, climb, reach with hands and arms, and lift 50 lbs. The employee must be able to navigate quickly and easily the property/building as required to meet the job functions and must be able to detect auditory and/or visual emergency alarms. The employee must be able to work extended and flexible hours and weekends as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
There will be times outside of normal scheduled hours that this position may need to attend requiring evening and/or weekend hours such as, attendance at Board Meetings and other Community Events.
This Job Description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An employee should perform all duties as assigned by management.
Salary: Negotiable based on experience.
Benefits package available the 1st of the month following 30 days of full time employment.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
On call
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
CAM: 3 years (Required)
License/Certification:
Community Association Manager License (Required)
About Virtuous Management Group LLC
Virtuous Management Group (VMG) is proud to be the maintenance service provider of choice for the most exquisite and beautiful properties on the Emerald Coast. Our mission, “to facilitate the growth of beautiful communities,” sets the industry-standard for service in the properties we manage. As a VMG brand ambassador to the public, we desire nothing but the best for our associates/employees and our clientele. Mission: VMG manages properties of distinction across the Southeastern U.S. Our mission is to facilitate the growth of beautiful communities. We will help our partners achieve their maximum potential with long-term vision, best practice operations, and personalized service. Values: Virtue, honesty, integrity, and elite service are the cornerstones of the VMG approach. Every member of our team works in tandem to provide the best possible service to your neighborhood of homeowners.