What are the responsibilities and job description for the Remote Call Center Representative position at VirtualVocations?
A company is looking for a Call Center Rep to serve as the first point of contact for prospective customers.Key ResponsibilitiesHandle inbound calls from customers and document their project needsUtilize a call script to assess customer requirements and direct them to the appropriate departmentCollaborate with product specialists and technical support teams to provide quality assistanceRequired QualificationsSelf-motivated and collaborative personalityEngaging phone presence with clear communication skillsAbility to maintain professionalism during long phone shiftsReliable high-speed internet and a quiet workspaceAvailability during scheduled call center hours
