What are the responsibilities and job description for the Customer Service Representative position at VirtualVocations?
A company is looking for a Customer Service Representative responsible for providing efficient and courteous responses to customer inquiries.Key ResponsibilitiesReceive and respond to incoming customer calls regarding inquiries, orders, and technical supportResolve customer issues by identifying root causes and utilizing available resources effectivelyMaintain accurate records of customer interactions and collaborate with other departments as neededRequired QualificationsHigh School DiplomaBasic customer service and phone handling experienceRemote location requires a minimum of 100-megabyte internet speedFamiliarity with basic computer applications and data entryAbility to work a set schedule with flexibility for additional hours as needed
