What are the responsibilities and job description for the Customer Care Representative position at VirtualVocations?
A company is looking for a Customer Care Representative for Life Products.Key ResponsibilitiesProvide accurate information to customers regarding retirement, life, and annuity investment productsIdentify customer needs and deliver personalized service while collaborating with team membersDocument customer inquiries and follow up on outstanding items in a timely mannerRequired QualificationsAssociate's degree in a business field or equivalent experienceOne year of call center or customer service experience, or financial services industry experienceAbility to work independently and as part of a teamProficiency using MS Office toolsUnderstanding of retirement, life, and annuity investment products is preferred
