What are the responsibilities and job description for the Case Manager position at VirtualVocations?
A company is looking for a Sr. Coordinator, Individualized Care (Case Manager).Key ResponsibilitiesHandle customer escalated cases through investigation and case reviewContact customers to confirm coverage approvals / denials and verify specialty pharmacy detailsConduct research related to alternative funding or foundations for patient supportRequired Qualifications and Education3-6 years of experience preferredHigh School Diploma, GED, or technical certification in a related field or equivalent experience preferredIn-depth knowledge in a technical or specialty areaAbility to work independently within established proceduresExperience in providing guidance or technical assistance to less experienced team members
