Warehouse Manager

Required :

• Minimum of 5 years in a 3PL distribution or warehousing environment in a leadership role.

B2C fulfillment experience

• Multi-client 3PL warehouse operations, business management and / or engineering experience, preferred
• Bachelor’s Degree or equivalent experience in a related area.
• Working knowledge of budgets and financial statements.

Responsibilites :

• Responsible for the total performance and warehouse / service-related metrics, including cost control financial management of the P&L for the warehouse.
• Set up and manage an account-by-account profitability tool to understand which clients are profitable and how to improve those who are not.
• Effectively lead the workforce, through motivating and communicating effectively to achieve maximum results.
• Reviews costs and service quality and modify order production and inventory control programs to maintain and enhance profitable operation of the warehouse.
• Ensures compliance with service quality standards for each customer within the facility.
• Acts as a local liaison in customer relationships, conferring with customers and representatives.
• The Distribution Center Manager must be skilled in root cause analysis and identifying opportunities for improvement for both the warehouse and office management.
• Suggests solutions and encourages a culture of problem solving in the warehouse.
• Control and minimize labor overtime, and total warehouse facility expenses.
• Apply sound communication and motivational techniques in supervising, counseling, and disciplining associates.
• Evaluate and document an appropriate performance for recommending promotions, wage increases, and terminations.
• Coordinate activities through planning with department managers to ensure the company objectives are accomplished in a timely and cost-effective manner.
• Review daily order production and operating reports and direct the resolution of operational, e-fulfillment problems to ensure minimum costs and prevent customer delivery delays.
• Manage staff to accomplish business objectives and maintain vendor relationships.
• Performs other duties, as required.