What are the responsibilities and job description for the Administrative Assistant position at Virtual?
Job Summary - Admin Assistant
This role is essential in ensuring smooth office functionality, exceptional customer service, and accurate record-keeping. The ideal candidate is detail-oriented, proactive, and able to manage multiple tasks efficiently.
Key Responsibilities
Administrative Support :
- Answer and direct incoming phone calls professionally.
- Schedule service appointments and dispatch technicians efficiently.
- Maintain accurate customer records and update files in the system.
- Prepare invoices, process payments, and handle billing inquiries.
Customer Service :
Office Management :
Reporting and Compliance :
Qualifications :
Strong computer skills, including proficiency in MS Office (Word, Excel, Outlook).
