What are the responsibilities and job description for the Customer Service 1.0 position at Virtual Vantage Inc?
Are you ready to ditch the commute and get paid to help people — all from the comfort of home?
We're hiring Remote Customer Service Representatives to support a variety of well-known client accounts. If you’re great on the phone, detail-oriented, and ready to join a company that values flexibility, you’re exactly who we’re looking for.
What You’ll Do:
Take inbound/outbound calls with professionalism and empathy
Help customers resolve basic questions and issues
Input data into client systems with accuracy
Follow up to ensure customer satisfaction
Work towards metrics that can lead to fast-track promotions
Requirements
You’ll Need:
High school diploma or equivalent
Strong communication and computer skills
Quiet, professional home workspace
Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Mac/Chromebook)
USB headset & wired internet (not needed to apply, but required to start)
Benefits
Position Highlights:
100% Remote – work from your home office
Flexible scheduling options – including part-time and evenings
Pay range: $12–$15/hr to start performance bonuses (where applicable)
Opportunities to move up quickly based on performance
Salary : $24,000 - $30,500