Network Subject Matter Expert (SME)

Description

VSO is seeking a highly experienced Network Subject Matter Expert (SME) to join our team in Huntsville, AL. The SME will be responsible for designing, implementing, optimizing, and maintaining complex enterprise network environments. This role will resolve escalated technical issues, drive continuous service improvements, and support network assessments and lifecycle sustainment efforts. Additionally, the SME will contribute to IT infrastructure modernization and ensure operational continuity.

This is a hybrid role requiring three (3) days per week onsite in Huntsville, AL.

Responsibilities:

• Provide system and network optimization design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.
• Resolve escalated network and security support issues (Tier 3).
• Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.
• Lead development of network documentation, diagrams, and standard operating procedures.
• Support continuous service improvements (CSI).
• Active participation in Root Cause Analysis for Problem Management activities.
• Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.
• Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.
• Monitoring, capacity planning, backup, and recovery of network equipment
• Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.
• Mentor and coach junior engineers, including providing training and support as required.
• Provide testing support for the setup, installation, and transition to operations of service infrastructure devices, NMS and tools.
• Function as the primary COOP capability support engineer.
• Support lifecycle sustainment and refresh activities.
• Utilize the designated ticketing system to document resolution and develop knowledge management artifacts.
• Occasional travel to Greenbelt, Maryland, may be required.

 Preferred Qualifications:

• Experience with Juniper route, switch and security appliances. (MX, EX, SRX)
• Experience with Session Initiation Protocol (SIP) implementation and design concepts.
• Experience with NNMi configuration and maintenance.
• Experience with Splunk
• Experience with change, configuration and performance management NetOps concepts.
• Experience working with Commercial Carrier service providers, e.g., AT&T, Verizon.
• Knowledge of Linux.
• Current holders of either a CCNA, CCNP or JNCIA

Requirements

Requirements:

• Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
• Willing to work 3 days onsite in Huntsville, AL.
• Ability to obtain a Public Trust Clearance.
• New hires assigned on this project will be required to undergo and pass drug and alcohol tests per our client's contract requirements.
• Bachelor's or Associate's degree.
• Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.
• 8 years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.
• Hands-on experience with standard industry products e.g. Cisco, Juniper, and Ciena.
• Effective communicator and able to coordinate network and customer issues with other technical sections.
• Strong understanding and in-depth knowledge of IP network/subnet addressing.
• Experienced and adept at developing and maintaining technical documents, analyses, and reports.
• Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.
• Ability to multi-task and respond quickly to real-time dataflow issues.
• Ability to work non-standard work hours/shifts.
• Knowledge of Network Monitoring tools, e.g. NNMi, Specturm, MRTG, CACTI.

What is Important to Us:

• You are an excellent communicator in writing and speaking.
• You have the ability to work independently but also value teamwork.
• Your problem-solving skills are excellent.
• You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
• You seek a community of virtue-centered co-workers and clients.

What we offer you:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements.

More About VSO:

VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

Salary : $105,000 - $120,000