Senior Backup Engineer

Job Role: Senior Backup Engineer

Location: Remote

Description:

Must have Skills :

Avamar, Power Protect DD (Data Domain), Integrated Data Protection Appliance (IDPA), Power Protect Data Manager (PPDM), and Data Protection Advisor (DPA).

Detailed Project Tasks:

• Administer backup policies, schedules, and retention; configure and optimize Avamar datasets, client plug-ins, and PPDM protection policies for VMware, SQL Server, and Oracle workloads.
• Manage Data Domain storage: MTree layout, cleaning schedules, replication (Collection/Directory), encryption, certificates, capacity planning, alerts, and software/firmware updates.
• Implement and maintain SQL Server and Oracle backup/restore modules and agents for Avamar and PPDM; validate RMAN and VDI strategies; perform point-in-time and granular recoveries.
• Monitor job health, performance, and capacity in PPDM, Avamar Activity/Policy views, and DPA dashboards; build custom DPA reports for SLA compliance, trends, and chargeback.
• Troubleshoot end-to-end backup and restore failures across clients, network, and storage tiers; analyze logs (Avamar client/server, PPDM services, DDOS), and drive permanent fixes.
• Execute DR tests and recovery runbooks; verify RPO/RTO; manage replication failover/failback for Avamar grids and DD endpoints.
• Deliver hands-on training and knowledge transfer to the Sedgwick team: operations runbooks, SOPs, best practices, and tool-specific workshops (Avamar, DD, PPDM, DPA).
• Coordinate with Networking and Data Center teams for connectivity, routing/VLANs, MTU/Jumbo Frames, DNS/NTP, and storage/iSCSI/FC prerequisites for new deployments.
• Plan and execute Data Domain deployment projects with Dell: rack/stack, secure build, DDOS configuration, MTree design, replication topology, certificate management, and acceptance testing.
• Integrate with ServiceNow for incident, change, and problem management; create KBs, maintain CMDB accuracy, and align with CAB and maintenance windows.
• Use 1Password (or approved enterprise vault) to manage privileged credentials securely and enforce secrets hygiene across backup infrastructure.
• Hardening and compliance: apply security baselines, role-based access, certificate renewal, audit logging, and remediation for vulnerabilities across PPDM, Avamar, and DD.
• Capacity and performance planning: forecast growth, right-size storage/compute, tune datasets/concurrency, dedupe/compression, and cleaning windows to meet SLAs.
• Automation and scripting: streamline recurring tasks (policy updates, report exports, health checks), and standardize deployment/config baselines.
• Vendor engagement: open and manage Dell service requests, collect diagnostics (sysinfos, logs), drive root cause analysis, and verify corrective actions.
• Documentation: maintain architecture diagrams, inventories, runbooks, recovery procedures, and post-incident reports; provide weekly status and executive summaries.
• On-call and escalation: provide L2/L3 support coverage, lead bridge calls, and coordinate cross-functional response for high-severity incidents.

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