What are the responsibilities and job description for the Customer Service Specialist for an AI Startup in the US (Home Based Full Time) position at Virtual Coworker?
• Monitor and action escalated tickets from the company's AI agent system.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.