Sterling B2B Integrator (SBI) - EDI Onboarding Specialist

Job Description:

Key Responsibilities

• EDI Onboarding & Integration
• Lead onboarding of new trading partners using Sterling B2B Integrator
• Configure and maintain trading partner profiles, envelopes, and communication setups
• Develop and manage integration workflows for EDI transactions and B2B data exchange
• Perform end-to-end integration testing with trading partners
• Promote validated configurations to production environments
• EDI & Technical Support
• Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents
• Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity
• Monitor data flows and ensure successful transmission between systems and partners
• Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals
• Address production issues and ensure SLA adherence for incident resolution [DXC RBS Da...ities 2025 | PowerPoint]
• Business Analysis & Application Support
• Work closely with business teams to understand EDI requirements and translate them into technical solutions
• Perform root cause analysis for integration and data issues
• Act as a liaison between business teams and external vendors to resolve EDI-related challenges
• Provide ongoing application support and maintenance for SBI and related integration platforms
• Vendor & Stakeholder Management
• Serve as the primary point of contact for vendor onboarding and issue resolution
• Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)
• Ensure smooth communication and resolution of onboarding and production issues
• Collaboration & Leadership
• Provide guidance and mentoring to junior team members
• Collaborate across teams including application support, integration development, and infrastructure
• Contribute to process improvements, documentation, and best practices

Required Skills & Experience

Strong experience with:

• IBM Sterling B2B Integrator (SB2Bi)
• EDI Onboarding / Integration
• Business Analysis and Application Support [SBI/EDI En...Specialist | Outlook]
• Hands-on experience with EDI standards:
• ANSI X12
• EDIFACT
• XML
• IDocs

Technical Expertise

• Trading partner setup, onboarding, and configuration
• AS2 communication setup and certificate management
• File transfer protocols: SFTP, FTPS, VAN
• EDI mapping, translation, and troubleshooting
• Experience with integration ecosystems and data flow monitoring

Experience

• 5 years of experience in B2B/EDI integration using Sterling SB2Bi
• Experience in onboarding and supporting trading partner integrations
• Prior experience in production support and incident management environments

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work in a fast-paced, support-driven environment
• Capability to mentor and guide team members

Working Conditions

• Must be available to work Eastern Time Zone (ET) hours
• Ability to support production environments and coordinate with global teams if required
• Preferably Detroit, Michigan area - but open to other physical locations

Preferred Qualifications

• Experience in supply chain / retail EDI environments
• Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft [DXC RBS Da...ities 2025 | PowerPoint]
• Understanding of BPML workflows and Sterling process modeling
• Exposure to CI/CD and automation in integration environments (nice to have)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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