What are the responsibilities and job description for the Customer Service Consultant Benelux position at Virtuagym?
Join Virtuagym as a Customer Service Consultant Benelux (Dutch-speaking)!
We are the leading software solution for fitness professionals and market leader in the Netherlands, more than 50% of all Dutch fitness clubs use our software every day! With a multicultural team of 150 employees worldwide, we're growing faster than ever, which is why we’re looking for a Dutch-speaking Customer Service Consultant to join our Client Succes team. Work from our awesome office in central Amsterdam or from home - we love flexibility. In this role, you'll be the first point of contact with our clients, playing a key role in our growth and making a real impact in a fast-paced tech scale-up!
Join us in creating a healthier and happier world 💪🚀
What you’ll do:
💬 Be the voice of Virtuagym, helping clients with top-notch support
🤝 Connect with clients and become their go-to person
🛠️ Work with Product to solve tech issues and improve the platform
🔥 Make a difference every day - your ideas and work truly count
✅ What you bring:
Native Dutch and strong English skills
Positive attitude with excellent communication skills
Creative problem solver who handles challenges effectively
Not ticking all the boxes? No worries! If you’re a fast learner with a great attitude, we’d love to have you on our team!
What we offer 🎁:
🎯 Unlock your potential with 1-on-1 coaching, assessments, and a defined career path!
🐶 A fun and pet-friendly office by the Amsterdam canals
🎉Weekly team lunches, Friday drinks, fun events & company trips
🏋️ Health & wellness perks – gym budget, discounts & more
✈ Work abroad up to 12 weeks a year (within Europe)
🌴 25 paid vacation days ( option to buy more)
🏠 Flexibility to work from our office in the city center of Amsterdam or from your home
🚀 Why Virtuagym?
We’re a diverse, international team (35 nationalities) with a flat hierarchy, lots of freedom and room to grow. Here, your ideas matter and you’ll make a real impact - while having fun along the way!
Ready to join us?
Click ‘Apply for this Job’ below—we’ll get back to you in 1 working day!
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The Hiring Process
Screening call with Recruitment
1st interview with the Team Lead of Support
2nd interview with the Director of Support & Onboarding