What are the responsibilities and job description for the Office Assistant - Practice position at Virtua?
Summary:
Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
Collects co-pays and performs pre-certifications and filing.
Position Responsibilities:
• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.
Position Qualifications Required / Experience Required:
Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
1-2 years Medical Office experience.
Required Education:
HS diploma or equivalent.