What are the responsibilities and job description for the Information Desk Clerk, Per Diem, Virtua Our Lady of Lourdes position at VIRTUA?
Schedule:
Any shift 7:30am–4:00pm or 10:30am-7:00pm
Coverage 1-2 weekends per month required with additional shifts during the week for vacation, etc.
Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.
Provide accurate information, directions and, receives and responds to all telephone inquiries.
Position Responsibilities:
2 years customer service experience.
Strong verbal communication skills and excellent telephone etiquette.
Excellent interpersonal skills and team player.
Required Education:
High School diploma or equivalent.
Any shift 7:30am–4:00pm or 10:30am-7:00pm
Coverage 1-2 weekends per month required with additional shifts during the week for vacation, etc.
- Orientation and training will be full time hours.
Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.
Provide accurate information, directions and, receives and responds to all telephone inquiries.
Position Responsibilities:
- Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
- Verifies all staff is wearing ID badge.
- Abides and enforces visiting hour policy and procedure.
- Communicates directions to all locations/departments within the facility.
- Receives and responds to all telephone inquiries and assists visitors with special needs.
2 years customer service experience.
Strong verbal communication skills and excellent telephone etiquette.
Excellent interpersonal skills and team player.
Required Education:
High School diploma or equivalent.