Manager, Facilities Operations

At Viridian, we work with a sense of urgency for patients, creating unity with our team, the industry, and the community. We are committed to using proven science and engineering to improve the lives of people living with serious and rare diseases, and we are getting closer to achieving this goal every day.

Reporting to the Senior Director of IT and Facilities Management, the Manager, Facilities Operations independently coordinates defined facilities and workplace operations within a growing pharmaceutical organization. The role applies established policies and procedures to resolve routine to moderately complex issues, identifies operational risks, and recommends practical improvements. This position partners closely with Facilities Management, IT, Human Resources, and external vendors to deliver a safe, functional, and highly efficient workplace for employees and visitors.

This role is based in our Waltham, MA headquarters and is required to be in-office five (5) days a week.

Responsibilities (including, but not limited to):

• Independently coordinate the daily operation of multiple office and workplace facilities in Waltham, prioritizing service needs, resolving routine to moderately complex issues, and escalating higher-risk matters as appropriate
• Serve as a primary point of contact for employee facility-related requests
• Coordinate with building management and landlord service teams to resolve facility issues
• Coordinate working with Office Manager/Front Desk to address facilities needs
• Assist with workspace planning, office reconfigurations, furniture installations, and employee moves
• Conduct routine facility inspections to ensure a clean, safe, and professional workplace environment
• Support office readiness activities for employee onboarding and site growth

Shipping, Receiving & Logistics

• Coordinate and support all shipping and receiving activities
• Manage incoming deliveries and ensure timely distribution of packages and materials
• Coordinate outbound shipments with carriers and internal business partners
• Maintain shipping and receiving documentation and tracking records
• Support business shipping requirements and vendor deliveries
• Assist with inventory management for facility and workplace-related supplies

Workplace Experience, Employee Services & Onsite Meetings

• Coordinate employee amenities including breakroom supplies, snacks, beverages, and catering services
• Manage lunch provisioning programs, vendor relationships, and scheduled employee meal services
• Support company meetings, town halls, employee events, department meetings, board meetings, and workplace engagement activities (onsite or offsite), including meeting preparations, set-up and breakdown, and support during meetings and events
• Support meetings when outside vendors, corporate partners, regulators or other third parties come onsite for meetings, inspections or audits
• Support seating needs for all employees including managing Envoy workspace seating application (or similar application)
• Support workspace needs for remote and field-based employees who visit the Waltham office, ensuring available seating and accommodation for visiting employees
• Ensure conference rooms, collaboration spaces, and common areas are properly maintained and stocked
• Monitor and replenish workplace consumables and office supplies

Vendor & Contractor Management

• Coordinate service providers, vendors, and contractors performing work onsite, including appropriate seating for onsite contractors
• Maintain relationships with workplace service vendors, furniture suppliers, movers, and catering providers
• Assist with obtaining quotes and managing purchase requests
• Support contract renewals and vendor performance reviews

Projects & Continuous Improvement

• Assist in planning and executing facility improvement projects
• Support furniture installations, office renovations, and workplace enhancement initiatives
• Help track project schedules, budgets, and deliverables
• Identify opportunities to improve workplace efficiency, employee experience, and operational processes
• Participate in sustainability and workplace optimization initiatives

Safety & Compliance

• Support workplace safety programs and facility-related inspections
• Ensure visitors have appropriate sign-in and badge-in process for security purposes
• Assist in maintaining facility documentation, procedures, and records
• Ensure facility operations comply with company policies and building requirements
• Participate in emergency preparedness activities and business continuity initiatives
• Escalate safety concerns and operational risks appropriately