Branch Coordinator/Driver

Position Summary

The Branch Coordinator delivers exceptional service and support by managing daily activities in the warehouse and customer service departments, while also making deliveries to key accounts. The role typically involves 40% warehouse duties, 20% customer service, and 40% delivery tasks.

Essential Functions

• Remove inbound freight from carrier and check for shipping damage
• Operate forklift and order-picker
• Use bar code scanners to handle all materials
• Report and assist with resolving discrepancies discovered in receiving and shipping
• Select and remove material from stock in accordance with order picking list
• Prepare material for shipment consistent with customer's, trucker's, or driver's requirements and balance and mark pallets
• Fulfill responsibilities for maintaining a clean and orderly warehouse
• Restock warehouse according to company guidelines and practices
• Learn required product and packaging information
• Understand warehouse storage system and products
• Perform other related duties as assigned in the warehouse
• Assist with will-call counter, writing up orders, answering emails, taking payment, and any other related duties assigned within the customer service department
• Drive company truck to deliver materials to key accounts
• Ensure timely and accurate deliveries to customers
• Maintain delivery logs and reports
• Perform routine vehicle inspections and maintenance
  
  

Knowledge, Skills And Abilities

• Team Player
• Ability to meet deadlines while multitasking
• Ability to learn specific product and packaging information
• Strong computer skills
• Ability to operate industrial material handling equipment
• Strong work ethic
• Possess basic mathematical skills
• Good oral and written communication skills
• Self-motivated with high energy and an engaging level of enthusiasm
• Valid driver's license and clean driving record
• Knowledge of local delivery routes and traffic patterns
• Ability to perform routine vehicle maintenance and inspections
• Strong problem-solving skills
• Attention to detail
• Customer service skills
• Physical stamina for loading/unloading materials and driving long distances
• Operating in compliance with all DOT regulations
  
  

Minimum Qualifications

• High School Diploma or General Education Degree (GED)
• Be able to lift or remove up to 50 pounds
• Minimum of 2 years' warehouse experience, including experience operating a hi-lo, however we are willing to train the right person
• Stand up Reach Forklift experience is a plus
• Manual dexterity is required for operating machinery
• Prior experience with the general public (customers) is a plus
• Valid driver's license and clean driving record
• Experience driving delivery trucks or similar vehicles is preferred, but we are willing to train the right person
  
  

Schedule

• This position is a full-time (40 hours per week) non-exempt position working during branch business hours, on-site.
  
  

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship