What are the responsibilities and job description for the Events and Audio Visual Support Specialist position at Virginia's Community College System?
Working Title Events and Audio Visual Support Specialist Role Title Info Technology Specialist I Role Code 39111-SW FLSA Nonexempt Pay Band 04 Position Number 283W0345 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Richmond (City) - 760 Hiring Range Salary commensurate with experience, maximum $24.75/hour Emergency/Essential Personnel No EEO Category C-Technician Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
As assigned by supervisor.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds seeks an Events and Audio Visual Support Specialist to provide technical support for college events, classrooms, and meeting spaces by operating, maintaining, and supporting audio-visual systems. This position is responsible for event AV support, classroom AV system maintenance, and internally managed AV installations. The role also provides escalated AV technical support and may assist with basic information technology (IT) support functions as needed.
This position works collaboratively with the supervisor, Events team, and IT Services to ensure reliable, high-quality AV and technology support that meets instructional, operational, and event needs of the College.
Key Responsibilities
Event and On-Site AV Support
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required Knowledge, Skills, and Abilities (KSAs)
Additional Considerations (Preferred Qualifications)
Travel between campuses, as needed.
Posting Number WGE_2928P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 12/19/2025 Job Close Date 01/12/2026 Open Until Filled Agency Website www.reynolds.edu Contact Name Email Phone Number Special Instructions to Applicants
This is a part-time hourly position without state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Required hours are from 7:00-3:00 pm, 1 to 2 days during the week.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/91372
As assigned by supervisor.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds seeks an Events and Audio Visual Support Specialist to provide technical support for college events, classrooms, and meeting spaces by operating, maintaining, and supporting audio-visual systems. This position is responsible for event AV support, classroom AV system maintenance, and internally managed AV installations. The role also provides escalated AV technical support and may assist with basic information technology (IT) support functions as needed.
This position works collaboratively with the supervisor, Events team, and IT Services to ensure reliable, high-quality AV and technology support that meets instructional, operational, and event needs of the College.
Key Responsibilities
Event and On-Site AV Support
- Provides on-site technical support for college events utilizing audio-visual systems.
- Works with the supervisor and Events team to ensure adequate AV and IT coverage for scheduled events.
- Performs AV setup, operation, troubleshooting, video streaming, and recording for events and meetings.
- Provides technical support for AV systems as directed by the supervisor.
- Responds to classroom AV support needs and escalated AV-related IT support tickets.
- Assists with the creation and delivery of AV training for faculty and staff, as assigned.
- Performs routine and preventive maintenance on classroom and campus AV systems.
- Conducts complete classroom AV system checks and testing.
- Cleans projector filters and performs software and firmware updates on AV equipment.
- Tests, patches, upgrades, and maintains AV spaces to ensure operational readiness.
- Performs AV installations that can be managed internally, including:
- TV and monitor mounting
- Projector installation
- Cabling and equipment mounting
- Basic AV system programming and configuration
- Assists with AV-related projects and new installations under the direction of the supervisor.
- Provides basic IT support functions as directed by the supervisor, including assistance with hardware, software, or peripheral devices.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required Knowledge, Skills, and Abilities (KSAs)
- Working knowledge of the installation, repair, upgrade, and general maintenance of audio-visual systems and computer hardware.
- Considerable knowledge of troubleshooting methods and procedures and the use of hardware and software diagnostic tools.
- Understanding of networking concepts, including TCP/IP.
- Working knowledge of audio-visual systems and end-user support.
- Understanding of current Windows operating systems and Microsoft products.
- Ability to provide efficient and effective customer service through clear written and verbal communication.
- Demonstrated physical ability to climb ladders and routinely lift items weighing up to 50 pounds.
- Demonstrated experience providing customer support.
- Demonstrated experience in general computing support and/or audio-visual support.
- An equivalent combination of training and experience that demonstrates possession of the required knowledge, skills, and abilities may substitute for formal education.
Additional Considerations (Preferred Qualifications)
- Associate degree in Information Technology or a related field.
- Training or coursework in computer information systems, audio-visual systems, or related technical areas.
- Computing and/or audio-visual certifications.
- Experience installing and supporting AV equipment and devices in a networked environment.
- Experience supporting AV systems in instructional or event-based environments.
Travel between campuses, as needed.
Posting Number WGE_2928P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 12/19/2025 Job Close Date 01/12/2026 Open Until Filled Agency Website www.reynolds.edu Contact Name Email Phone Number Special Instructions to Applicants
This is a part-time hourly position without state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Required hours are from 7:00-3:00 pm, 1 to 2 days during the week.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/91372
Salary : $25