What are the responsibilities and job description for the Member Service Specialist - Lexington, VA position at Virginia Farm Bureau Family of Companies?
Our Rockbridge County Farm Bureau Office in Lexington, VA has an excellent Full-Time opportunity available for a career oriented, customer focused individual.
Hours: Monday - Friday, 8:30am - 5:00pm
The Customer Service Representative/ Member Service Specialist is responsible for:
Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.
VAFB supports compliance with COVID-19 protocols.
Hours: Monday - Friday, 8:30am - 5:00pm
The Customer Service Representative/ Member Service Specialist is responsible for:
- Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.
- Working with our County Board of Directors.
- Promoting Farm Bureau Bank.
- Assist individuals/ members with health insurance needs.
- Previous administrative support experience
- Outstanding technical skills including MS Office applications
- Effective verbal & written communication
- Strong customer service skills and a positive attitude.
- Property & Casualty license (within 6 months of hire) Paid for by company
- Life & Health license (within 6 months of hire) Paid for by company
- Previous insurance experience preferred
- Outside/Inside sales experience a plus!
- This is a W-2 position only
- Paid training for both licensing and standard sales training
- Ongoing development and support in all roles
- Medical and dental insurance on your first day
- Additional perks such as gym membership discounts for field employees, Legal Shield resources and flexible spending account
- Generous employee “401K” contribution
- 17 days of Paid Time off (PTO) each year
Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.
VAFB supports compliance with COVID-19 protocols.