Project Operations Manager

The Virginia Economic Development Partnership (VEDP) is seeking a Project Operations Manager to drive process efficiencies in a dynamic workforce development program. The Project Operations Manager role will have responsibility for a range of functions / activities which are vital to the continuous improvement of the Talent Accelerators’ overall operations. They will actively support the Managing Director, AVP and VP in strategic planning and process improvement initiatives. They will also provide day-to-day operational oversight to ensure that projects deliverables are met with an emphasis on program data management and opportunity development.

Responsibilities:

• Analyze and optimize current business practices and workflows
• Identify inefficiencies / areas for improvement and drive corrective action
• Develop, implement, and review operational policies, procedures, and best practices to increase productivity and reduce waste
• Collaborate with Accelerator leadership to set operational goals and ensure alignment with the strategic objectives
• Partner with internal teams to design, improve, and support user-friendly systems for tracking budgets, milestones, deliverables, and feedback to enhance operational efficiency
• Assist with making operational planning and performance measures visible to entire team
• Support the development of methods to identify potential bottlenecks and/or capacity issues
• Stay current on industry trends and technology to recommend and implement new systems or processes
• Assist with the maintenance of project records and documents including scope of work
• Oversee communication and training related to operational changes and drive user adoption
• Administration of Talent Accelerator Data in Salesforce in adherence with data integrity and policy guidelines
• Liaise with VEDP divisions on an as needed basis
• Manage data in the Talent Accelerator Business System
• Assist with New Project Opportunity Development
• Support program evaluations, compliance and oversight

Job Qualifications:

• Mission focused with deep commitment to making a positive impact
• Considerable knowledge of Talent Accelerators’ business processes
• Ability to analyze complex workflows and identify areas for improvement
• Ability to effectively communicate/interact with individuals at all levels in the organization
• Strong stakeholder management skills
• Strong organizational and management skills
• Strong written and verbal communication skills
• Experience developing process documentation - including research, drafting, proofing, and editing
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Ability to work well under pressure and within tight deadlines
• Demonstrated ability in using multiple software packages, including Salesforce and Microsoft Office Suite in a Windows environment
• Preferred qualification includes Associate of Applied Science in business administration or management

Experience Desired:

• Minimum of 7 years of progressive work experience in an operational support function
• Experience working with cross-functional teams and improving business functions
• Work experience interfacing with business/industry/government executives/public
• Experience within the economic development process and state government administration is desired

Being authorized to work in the U.S. is a precondition of employment. VEDP uses the E-Verify system and does not provide sponsorship.

This position is based in VEDP’s Richmond Office three days each week with the option to telework two days each week according to VEDP’s hybrid work policy.

All candidates must apply through our website https://www.vedp.org/careers. A valid Virginia driver’s license and ability to obtain a passport is required. Salary Minimum: $95,000. Application deadline: December 24, 2025.

VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. It is VEDP’s intent that its employment and personnel policies and practices conform to all applicable federal, state, and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1-804-545-5634 or vedphr@VEDP.org. TDD 1-800-828-1120.