What are the responsibilities and job description for the Executive Operations Coordinator position at Virginia Department of Emergency Management?
Company Description The Virginia Department of Emergency Management (VDEM) safeguards the lives and property of Virginia’s residents by coordinating statewide emergency preparedness, mitigation, response, and recovery efforts. VDEM collaborates closely with local governments, state and federal agencies, private sector partners, and voluntary organizations to strengthen community resilience before, during, and after disasters. The agency promotes a professional, inclusive environment focused on public safety and service. VDEM also maintains clear standards for respectful public engagement and does not endorse specific products, individuals, or political affiliations. Applicants will join a mission-driven organization committed to protecting communities and supporting effective emergency management across the Commonwealth.
Role Description The Executive Operations Coordinator is a full-time, hybrid role based in Chesterfield, VA, with the flexibility to perform some duties from home. This role supports executive leadership by coordinating daily operational activities, including scheduling, meeting logistics, documentation, and follow-up on action items. The coordinator assists with tracking projects and initiatives, preparing reports and presentations, and ensuring timely communication among internal and external stakeholders. Responsibilities include handling inquiries, maintaining records, supporting customer service to partner agencies and the public, and helping streamline processes to improve efficiency. The role requires strong attention to detail, discretion with sensitive information, and the ability to prioritize tasks in a fast-paced, mission-focused environment.
Qualifications
- Demonstrated analytical skills to interpret data, track metrics, and support operational decision-making.
- Strong communication skills, including clear written and verbal communication and professional interaction with diverse stakeholders.
- Experience in operations management, including coordinating workflows, supporting projects, and improving processes.
- Customer service skills to respond effectively to inquiries, provide guidance, and maintain positive relationships with internal and external partners.
- Administrative assistance skills, such as calendar management, document preparation, meeting coordination, and records management.
- Proficiency with productivity and collaboration tools (e.g., MS Office, email, virtual meeting platforms) and ability to learn agency systems.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities with limited supervision.
- Relevant experience in public sector, emergency management, or a related field is beneficial; an associate or bachelor’s degree in business, public administration, or a related discipline is preferred.