Ryan White WICY Case Manager, School of Medicine

Advertising Summary

Unit: School Of Medicine MBU

Department: Pediatrics

Department Summary

Duties & Responsibilities:

Position Summary: The Case Manager provides core medical and support services to women, infants, children, and youth (WICY) living with or affected by HIV. The position delivers trauma-informed, family-centered, and culturally responsive clinical social work services to improve access to care, retention in care, viral suppression, and health equity, in accordance with HRSA legislation, policy notices, and National Monitoring Standards.

Core Responsibilities

Responsibility 1 (75%): Case Management

• Screen for initial eligibility for the Ryan White grant program and annual renewals.
• Initial assessment and identification of various service needs, referral to RW support services, and determination of referral to MCM.
• Provide direct social work/case management services to clients living with HIV/AIDS and their families in accordance with their medical diagnosis, psychosocial, social, and financial needs. The scope of services includes screening, assessment, crisis intervention, adherence counseling, advocacy, information/referral, and care planning and coordination.
• Respond to multiple referrals from community organizations, health department personnel, and community health providers to offer information regarding services.
• Assures patient eligibility for grant-funded services is completed and up-to-date
• Assist with the referral process by following up on referral appointments
  
  

Responsibility 2 (15%): Data Entry and Quality Management

• Collect data and enter it into CAREWare data system in accordance with the time frame as stated in the CAREWare Data System Policies and Procedures, as set forth by the Data Manager
• Work collaboratively with the Quality Manager to ensure appropriate quality measures are in place for Case Management.
  
  

Responsibility 3 (5%): Other Duties as Assigned

• Attend any supervisor-required meetings, trainings, and competencies
• Attend one community event annually
  
  

Responsibility 4 (5%): Education, Outreach, and Capacity Building

• Provide HIV-related education to clients and families, including disclosure, prevention, and risk reduction
• Support outreach and engagement activities to identify, enroll, and retain eligible WICY clients in Part D services
  
  

Qualifications

Minimum Qualifications

• Master’s degree in social work (MSW) from an accredited program
• At least 1 year of experience providing social work, case management, or supportive services (internship experience may be considered) serving women, youth, and families.
• Knowledge of HIV/AIDS, public health systems, and social determinants of health
• Knowledge of Medicare, Medicaid, and other state or federally funded assistance programs for eligible individuals
• Knowledge of HIPAA and ability to implement privacy and confidentiality practices
• Excellent customer service and interpersonal skills
• Excellent time management and organizational skills
• Ability to demonstrate superior teamwork behaviors
• Ability to work independently
• Sensitive to confidential health information and HIV/AIDS related issues and controversies
• Outstanding communication skills, oral and written
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
  
  

Preferred Qualifications

• Knowledge and Experience with the Ryan White grant program
• Experience working with Ryan White Part D, HIV/AIDS programs, or grant-funded healthcare services
• Bilingual or multilingual skills
  
  

Salary Range: $55,000-65,000 (Commensurate with experience)

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Additional Information

Position will remain open until filled.

This is a restricted position with no set end date and continued employment is dependent upon project need, availability of funding, and performance.

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. All full-time university staff are eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life-insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more. Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/

VCU is committed to hiring veterans! VCU will include a veteran's period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!

Please note that if you are employed as a university employee working in any of the health system's facilities, you will need to follow VCU Health System policies, which will include but will not be limited to, vaccination requirements.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

University Job Title: Case Manager HS 2 or 3 (21111N, 21112N)

Contact Information

Contact Name: Jewel Jefferson

Contact Email: jewel.jefferson@vcuhealth.org