Cosmetic Surgery Medical Receptionist - Bilingual (English/Spanish)

The Opportunity We are hiring a bilingual (English/Spanish) Front Desk Specialist to be the first impression of our practice — warm, polished, and genuinely passionate about the patient experience. This is a full-time, in-person role with real advancement potential for the right candidate.  What You'll Do Welcome and check in patients; manage phones, scheduling, and clinic flow Guide patient inquiries from first contact through booked consultation Manage patient charts and records using Symplast EHR Support pre-operative processes and patient follow-up Educate patients on services and recommend products and treatments Assist with social media content (Instagram & Facebook) and grassroots marketing Assist with daily office operations including opening/closing procedures Note: Occasional evening hours (~2x/year) for special events until 9 PM. Overtime is rare.  What We're Looking For Fluent in English and Spanish (required) Prior medical office experience (required); cosmetic/plastic surgery experience a plus Exceptional customer service and phone communication skills Strong organizational skills and meticulous attention to detail Self-starter who takes initiative and solves problems independently Positive, professional demeanor with a polished appearance Interest in aesthetics, skincare, or the cosmetic industry Comfort with social media content creation (1 year preferred) Experience with EMR/EHR systems (Symplast a plus)  Practice Pace We see between 10–25 patients per day, with most days averaging around 15 visits. Our pace is intentionally unhurried — we prioritize meaningful patient interactions over volume, giving you the time to deliver a genuinely exceptional experience with every patient.  Compensation & Benefits  $20–$26/hour, depending on experience  Health & dental insurance ️ Paid time off  401(k) with 3% employer match  Free and discounted cosmetic services after 90-day probationary period  Professional development assistance  Annual paid team retreat — a fully covered long weekend (Thursday–Sunday) each fall at a high-end resort, including all travel expenses  Growth & Advancement We invest in our team. Opportunities include: Advancement to Patient Care Coordinator or Practice Manager as we grow Training in medical terminology, EMR systems, and surgery flow Hands-on experience in aesthetics, skincare, and marketing Annual paid team retreat — a fully covered long weekend (Thursday–Sunday) each fall at a high-end resort, including all travel expenses Requirements High school diploma or equivalent (required) Medical office experience (required) Bilingual English/Spanish (required) 90-day probationary period applies  How to Apply Submit your application through ZipRecruiter. In your cover message, please include a brief description of why this role appeals to you and what you would bring to our team. Company DescriptionThe Virginia Center for Plastic Surgery (VCPS) is a boutique, patient-centered aesthetic plastic surgery practice in Alexandria, VA. We are known for our high-touch, family-feel approach to patient care and a close-knit team that has had zero staff turnover in the past four years. We believe that investing in our people is the foundation of exceptional patient care — which is why every fall we bring the entire team together for a fully paid long weekend retreat (Thursday–Sunday) at a high-end resort, covering all travel expenses. This is not just a perk; it is a reflection of how seriously we take your growth, your wellbeing, and your place on our team. We are growing — and we're looking for the right person to grow with us.

Salary : $20 - $24