What are the responsibilities and job description for the Front Desk Receptionist position at VIP Inn&Suites?
Job Title: Front Desk Receptionist
Location: IN person
Job Type: Full-Time / Part-Time
Job Summary
We are seeking a reliable, detail-oriented, and customer-focused individual to join our team in a individual role as a Front Desk Receptionist & Housekeeper. This position combines guest-facing responsibilities with behind-the-scenes upkeep to ensure a clean, welcoming, and well-organized environment. The ideal candidate is professional, efficient, and able to multitask in a fast-paced setting.
Key Responsibilities Front Desk Reception Duties
- Greet and welcome guests, clients, or visitors in a friendly and professional manner
- Answer phone calls, respond to inquiries, and direct calls as needed
- Manage reservations, check-ins, and check-outs (if applicable)
- Address guest concerns or complaints promptly and professionally
- Ensure the front desk area is tidy and presentable at all times
Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer skills (for front desk tasks)
- Ability to work independently and as part of a team
Work Environment
- May require working evenings, weekends, or holidays
- Fast-paced environment with both guest interaction and physical task
We are an equal opportunity employer and value. diversity in our workplace.
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person