Automotive Service Admin/ Customer Service Rep / Cashier

Join Our Team at Westbury Jeep!

Westbury Jeep is proud to be part of the VIP Automotive Group, known for exceptional leadership, a customer-first culture, and a commitment to professional growth. Join a team that values continuous training, career advancement, and being part of one of Long Island’s most successful automotive groups.

At VIP, our mission is simple: create exceptional value and experiences for every customer, every time. We strive to lead the automotive industry by empowering employees to deliver outstanding customer service and memorable experiences.

Full-Time Opportunity – 5 Day Work Week
📅 Schedule: 
Monday & Tuesday - 3:30pm - Midnight
Wednesday - OFF
Thursday - 3:30pm - Midnight 
Friday - 1:00 PM - Midnight
Saturday - 9:00 AM - 5:00PM
Sunday - OFF
💲 Pay Range: $18.00 – $22.00 per hour based on experience

This role combines customer service, cashiering, administrative support, and loaner fleet coordination within a fast-paced automotive service department. Ideal candidates will thrive in a team-oriented environment and enjoy helping customers while keeping operations organized and efficient.

• Manage daily loaner fleet operations and vehicle availability


• Maintain registration, inspection, and maintenance schedules for all loaner vehicles


• Ensure loaner agreements are accurate, current, and properly documented


• Monitor open loaner contracts and provide weekly aging reports to management


• Coordinate guest loaner vehicle pick-up and drop-off services


• Work closely with valets to ensure vehicles are cleaned and sanitized


• Manage tolls, tickets, fuel reconciliation, and billing records


• Maintain accurate records within the TSD fleet management system


• Process customer payments including cash, credit cards, and checks


• Close repair orders and ensure service documentation is complete


• Handle customer concerns professionally and escalate when necessary


• Provide clerical and administrative support to the service and parts departments


• Assist with phone coverage and customer communication


• Maintain a professional appearance and organized workspace


• Perform additional duties as assigned

• Previous automotive dealership, cashiering, customer service, or administrative experience preferred


• Strong communication and organizational skills


• Ability to multitask in a fast-paced dealership environment


• Detail-oriented with strong recordkeeping abilities


• Professional demeanor and customer-focused attitude


• Basic computer and data entry skills required


• Ability to work flexible retail/service department hours including Saturdays

✅ Medical & Dental Insurance
✅ 401(k) Retirement Plan
✅ Paid Time Off
✅ Employee Discounts on Vehicles, Parts & Service
✅ Short-Term & Long-Term Disability Coverage
✅ Supplemental Life Insurance
✅ Career Growth Opportunities
✅ Professional Development Assistance
✅ Employee Recognition Programs

If you are looking to build a long-term automotive career with a respected dealership group that invests in its employees, apply today!